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About the Role
Calderys has a fantastic opportunity to join our Sales team as a Sales Engineer. The Sales Engineer sells orders by visiting customers and assisting them in choosing the best refractory products for their application. The role provides expert technical assistance through the sales lifecycle and focuses on obtaining the maximum amount of business with the best profit margin. This position is responsible for ongoing relationship development with key customers and guiding less experienced salespeople.
Responsibilities
- Soliciting sales orders from key corporate customers; providing customer service and expert technical support and resolving customer problems
- Making sales and product presentations both internally and externally
- Monitoring the sales order lifecycle, providing support and eliminating obstacles where needed and expediting orders
- Serving as a subject matter expert and mentor for new sales members, assisting with onboarding and sales training
- Providing timely and accurate sales quotations and proving timely follow up to customer inquiries/complaints
- Reviewing sales budgets and miscellaneous company data
Requirements
- Requires B.S. Degree in Business, Engineering, Ceramics, Chemistry or related field experience
- Requires advanced knowledge of refractory applications in all product areas, construction skills, sales and communication skills and some chemistry knowledge
- Requires computer literacy in MS Word, PowerPoint, Excel, and Oracle CRM
- Requires five (5+) years of industrial experience with emphasis in refractory products
- Requires more than 2/3 of time standing, talking or hearing and less than 1/3 of time sitting, walking, using hands and fingers, reaching, climbing/balancing, stooping/kneeling/crouching/crawling and tasting/smelling
- Requires lifting 50 pounds less than 1/3 of the time
- Requires accurate close and distance vision, color and peripheral vision, depth perception
- Requires 1/3 of time working in an office setting, working near moving mechanical parts, working in high, precarious places, exposed to outdoor weather, wet/humid conditions, fumes or airborne particles, vibration
- Requires working in various conditions from office to plant floor (PPE required at times)
Skills
- Sales
- Communication
- Chemistry
- MS Word
- PowerPoint
- Excel
- Oracle CRM
Experience Level
- Five (5+) years of industrial experience
Education Level
- B.S. Degree in Business, Engineering, Ceramics, Chemistry or related field
About the Company
- Calderys