Billing Coordinator at ASSOCIATION OF CERTIFIED FRAUD EXAM | Austin, TX, US | Rezi

Billing Coordinator at ASSOCIATION OF CERTIFIED FRAUD EXAM

Billing Coordinator

ASSOCIATION OF CERTIFIED FRAUD EXAM · Austin, TX, US

6 days ago

Billing Coordinator

ASSOCIATION OF CERTIFIED FRAUD EXAM · Austin, TX, US

6 days ago
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About the Role

The Billing Coordinator maintains the efficient billing operation of the organization, including invoicing, payment application, invoice cancellation and refunds, invoice adjustments and write-offs. This role also corresponds with customers and handles administrative tasks for B2B transactions.

Responsibilities

  • Responds to internal and external customers billing inquiries and requests.
  • Processes invoice cancellations, product returns, account credits and refunds.
  • Applies customer ACH and wire payments and reconciles ACH and wire transfer payments for month-end close.
  • Communicates and actively applies company and accounting policies, and procedures in response to internal and external inquiries.
  • Generates and prints customer account statements monthly.
  • Reviews member status monthly for expiration and terminates membership status.
  • Draft journal entries for special training program revenue accrual and clearing accounts for month-end close.
  • Handle credit card chargebacks and NSF checks.
  • Coordinate with Member Services and Distribution teams on product returns.
  • Corresponds with customers regarding account credits, and suspension.
  • Process specialized training, and chapter insurance invoicing.
  • Communicates and train the Member Services team on best practices with customer billing processes.
  • Performs projects and other duties as assigned or required.

Requirements

  • Minimum 1 year of experience in billing functions and/or accounting is preferred.
  • Basic work experience with drafting general ledger entries and account reconciliation is preferred.
  • Ability to learn and perform job functions in multiple software platforms.
  • Proven skills in organizing work, attending to detail, taking/giving direction, and prioritizing responsibilities effectively.
  • Effective written and verbal communication skills.
  • Ability to collaborate and work in a team environment.

Skills

  • Microsoft Office
  • Excel
  • Word
  • Outlook

Location

  • Austin, TX 78701

Work Type

  • Full-Time

Experience Level

  • 1 year of experience in billing functions and/or accounting

Education Level

  • Associates degree in Business, Accounting, or equivalent field