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About the Role

As a beverage specialist, you will provide first-class service, prioritizing the visitor experience. Your passion for beverages and knowledge of menu items will delight visitors and help AKG flourish as an exceptional hub of artistic and creative energies.

Responsibilities

Provide first-class service to visitors.
Make relevant beverage and food recommendations.
Create a welcoming atmosphere by maintaining a stocked grab & go case and neatly displayed merchandise.
Ensure a clean and tidy workspace.
Perform minimal assembly of small plates and grab and go items.
Execute all operational standards correctly, in a timely manner, and in accordance with established standards, safety and health codes.
Protect company assets by adhering to all processes and working efficiently to control waste and shrinkage.
Recognize and offer to help both customers and employees with urgency and care.
Complete open and closing checklists.
Keep track of all transactions, methods of payment, complete transactions, and dispense accurate change.
Countdown drawer at end of shift and submit deposit and receipts.
Collaborate with staff to fulfill the morning coffee program.
Prepare hot and cold beverages for guests.
Ensure the grab and go food display is stocked and clean before, during, and after shift.
Provide helpful and friendly service to all.
Keep track of In-House Account transactions via POS.
Maintain cleanliness and organization of checkout area; keep receipt paper and other necessary stationery stocked.

Requirements

At least two years of barista or bartending experience preferred but not required.
Availability Friday through Sunday preferred.
Previous cash handling experience.
Excellent guest service skills.
Basic math skills; ability to accurately count change and balance cash register at start and end of shift.
Positive attitude.
Enjoys working with people.
Well-organized, efficient, and able to multi-task.
Can clearly and respectfully communicate.
Open to making menu recommendations and engaging with others.
Exhibits and demonstrates initiative.
Support AKG goals and initiatives as a team player.
Shows respect and kindness to fellow employees and visitors.
Accepts responsibility and executes all assignments correctly and with care.
Ability to accept coaching and feedback from others openly.
Flexible and can adapt to fluctuating service.
This work requires physical activity (i.e., prolonged standing, repetitive bending, lifting, operating espresso machines, changing kegs), and on-floor service when needed.

Skills

Coffee
Wine
Beer
Cocktails
Precise drink creation
Menu item knowledge
Listening
Friendly, fast service
Tailored order-creating approach
Beverage and food recommendations
Customer engagement
Workspace pride
Cleanliness
Operational standards execution
Asset protection
Waste and shrinkage control
Urgency and care
Cash handling
POS system operation
Communication
Teamwork
Initiative
Adaptability

Location

Buffalo, NY 14222
Buffalo AKG Art Museum

Work Type

Part Time
Hourly

Experience Level

Experienced

Education Level

None

Salary/Compensations

$16.09 - $16.09 Hourly
$16.09/hour plus tips

About the Company

AKG is an exceptional hub of artistic and creative energies that enrich and transform the lives of our community and beyond.