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About the Role
This role is a key senior position within the investor administration team, providing support to a large secondary fund client with an active investment portfolio. The position involves liaising with internal teams and the Investment Advisor, managing cash, handling investor administration, and addressing ad-hoc queries within set timeframes to meet client KPIs. Achieving signatory status is an expectation post-probation.
Responsibilities
- Provide premier client service by building strong relationships with the Investment Advisor and third parties.
- Develop a thorough understanding of the client and their specific process requirements.
- Collaborate with the client to resolve queries.
- Work with internal teams to ensure client deliverables are met.
- Maintain a good understanding of the fund administration business.
- Perform end-to-end unit pricing cycle tasks.
- Action ad-hoc cash management items as they arise.
- Process payments on banking portals.
- Complete monthly client monies and bank reconciliations.
- Undertake the investor call/distribution process from end to end.
- Complete the investor transfer process.
- Process investor contact and bank detail updates.
- Monitor investor audit confirmations.
- Handle investor and fund tax reporting.
- Manage fund closings.
- Monitor mailboxes and complete tasks assigned by team leadership.
- Review the work of junior team members.
- Support other team members with workloads and rotate tasks.
- Identify efficiencies and areas for improvement to reduce risk.
- Ensure optimal utilization of available technology.
- Collaborate with technology teams to resolve issues and improve processes.
- Work with legal/compliance to ensure regulatory adherence.
- Report operational issues to management.
- Flag service delivery issues early when delays are anticipated.
- Conduct ongoing reviews of daily controls and communicate new ideas or procedural changes.
Requirements
- Previous experience as a Senior Fund Administrator with signatory responsibilities is preferred.
- 2-4 years of fund administration experience in a reputable fund manager, custodian, or administrator.
- Experience in preparing financial statements under AASB/IFRS and finalizing audits for investment funds.
- Experience in AU distribution calculations for Trusts.
- Possess excellent organization skills with the ability to handle multiple priorities.
- Have an enthusiastic approach and positive attitude.
- Demonstrate customer service orientation with a concern for quality.
- Possess good analytical and problem-solving skills.
- Show initiative to prepare procedures and checklists.
- Ability to set priorities and manage deadlines.
- Advanced Excel skills.
- Knowledge of Investran is an advantage.
- Industry knowledge including financial instruments, local regulations, and laws.
- Exposure to assurance, risk, and compliance is an advantage.
- Good team player, self-starter, flexible, and able to work under pressure with minimal supervision.
Skills
- Excel
- Investran
- Fund Administration
- Client Reporting
- Accounting
- Cash Management
- Investor Administration
- Risk Management
- Compliance
- Financial Instruments
- Local Regulations
- AASB
- IFRS
- AU Distribution Calculations
- Trusts
Location
- Melbourne
- Sydney
Work Type
- Full-time
Experience Level
- Senior
Education Level
- Business or financial services qualification or studying for same is an advantage.
About the Company
- Northern Trust is a global leader in wealth management, asset servicing, asset management, and banking services.
- Founded in 1889, the company operates under the guiding principles of Service, Expertise, and Integrity.
- With over 135 years of financial experience and more than 24,000 partners, Northern Trust serves sophisticated clients using leading technology and exceptional service.
- Northern Trust fosters a flexible and collaborative work culture with a history of financial strength and stability.
- The company encourages internal movement, has accessible senior leaders, and is committed to an inclusive workplace and community assistance.
- Philanthropy is a core element of Northern Trust's culture, with employees globally contributing their time and talent.
- The Sydney office, opened in early 2025, reflects a commitment to serving clients, strengthening presence in Australia, and fostering collaboration.
Equal Opportunity
- Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities.
- Northern Trust is committed to an inclusive workplace.