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About the Role

Rogers Bank is seeking passionate individuals to develop and implement innovative financial solutions and experiences. The bank offers unique cash-back benefits and financing options for Rogers purchases using cutting-edge technology. This role is key in enabling business growth while supporting security, compliance, fraud prevention, and digital modernization objectives.

Responsibilities

Own solution design and technical delivery strategy for digital self-service experiences across web and mobile channels.
Lead solution assessment and design for security, identity, authentication, fraud prevention, compliance, and regulatory initiatives.
Partner with product, architecture, security, risk, and vendor teams to define scalable and secure solutions that support evolving business and customer needs.
Oversee the development and implementation of digital solutions for our organization.
Work closely with cross-functional teams including product development, engineering, marketing, and sales to understand customer needs and identify opportunities for digital solutions that meet those needs.
Provide expert advice during the ideation, design and development of digital solutions.
Provide full end-to-end knowledge of the software solution and design.
Ensure the functionality, performance, scalability, reliability, realistic implementation schedules and system architecture for digital projects.
Actively participate in team meetings and offer recommendations and guidance for the best possible solutions for projects in the digital portfolio.
Work with vendors to manage the creation, configuration and deployment of features across the services under the portfolio.
Drive innovation by keeping abreast of emerging trends and technologies in the digital space.
Develop and maintain strong relationships with internal and external stakeholders.
Monitor and analyze key performance indicators to track the success of digital solutions and identify areas for improvement.

Requirements

Minimum of 5 years of experience in solution management, with a track record of successful product launches.
Experience with Agile and Scrum methodologies as well as Confluence and JIRA.
Strong understanding of API-based integrations, digital architecture patterns, and enterprise solution design.
Experience working with third-party vendors and external technology partners in a regulated environment.
Knowledge of financial services, banking, payments, card servicing, or other highly regulated digital ecosystems is preferred.
Strong understanding of digital technologies, including expertise in cloud computing both in deploying solution and providing support.
Experience creating High Level Design (HLD) documentation.
Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams and external stakeholders.
Strong analytical and problem-solving skills, with the ability to synthesize complex information into actionable insights.
Proven ability to prioritize multiple streams of work within one program effectively.
Strong team player, demonstrated ability to collaborate under pressure.
Experience in fostering a positive and motivating work environment, building trusted relationships with internal and external partners.
University undergraduate degree or college diploma.
Criminal Record and Credit Check required.
Credit check and drivers abstract may be required depending on the role.

Skills

Solution Management
Digital Solutions
Agile
Scrum
Confluence
JIRA
API-based integrations
Digital architecture patterns
Enterprise solution design
Cloud computing
High Level Design (HLD) documentation
Communication skills
Interpersonal skills
Analytical skills
Problem-solving skills

Location

1 Mount Pleasant (083), Toronto, ON

Work Type

Full time
Onsite

Experience Level

Minimum of 5 years of experience in solution management

Education Level

University undergraduate degree or college diploma

Salary/Compensations

Competitive salary & annual bonus

Benefits

Competitive & flexible health and dental benefits
Pension plan
RRSP
TFSA
Stock matching programs
Discounts on Rogers Services
Discounts on Blue Jays Tickets
Discounts on TSC items
Discount on wireless accessories
Paid time off for volunteering
Company matching contributions to charities
Self-driven career development programs
Rogers First: priority in applying to internal roles of interest
Homewood employee & family assistance program
Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
Low or no-cost fitness membership with access to virtual classes

About the Company

Rogers Bank is a subsidiary of Canada's leading wireless, cable and media company.
The bank offers unique cash-back benefits and financing options for Rogers purchases using cutting-edge technology.
Organization committed to environmental protection.
Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women.

Equal Opportunity

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong.
We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work.
Everyone who applies for a job will be considered.
We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation.
We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best.