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About the Role

This position supports the Community Cat Coordinator and reports to the Program Manager. Responsibilities include assisting with volunteer operations, Spay-Neuter-Return (SNR)/Trap-Neuter-Return (TNR) placement pathways, coordinating with community partners for SNR/TNR operations, and performing administrative tasks.

Responsibilities

Assess health education needs of the community and prepare programs for presentation.
Write informational reports.
Refer citizens to appropriate agency or program.
Develop and evaluate plans, criteria, etc. for a variety of projects and program activities.
Speak as a city representative before public groups.
Conduct needs assessments.
Evaluate programs for effectiveness and accomplishment of goals.
Evaluate needs assessment data to determine course of action.
Plan and develop survey instruments and methodology.
Develop and conduct public information and education programs.
Design visual presentation materials.
Assist with oversight of volunteer operations for the Community Cat program.
Assist with Spay-Neuter-Return (SNR)/Trap-Neuter-Return (TNR) placement pathways.
Assist with coordinating collaboration with community partners for SNR/TNR operations.
Perform administrative tasks.

Requirements

Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to health education, nursing or health related field.
Two (2) years of experience in a field related to health education.
Related experience may substitute for education up to a max of four (4) years.
Appropriate certifications as specified for the assignment.
Bilingual (Spanish) preferred.
Demonstrated experience providing excellent customer service to both internal and external customers while communicating goals & plans to volunteers and community members.
Demonstrated experience managing a large-scale volunteer program.
Animal welfare program development and implementation experience.
Extensive cat handling and care experience in a professional work setting.
Demonstrated experience as an Animal Health Technician.
Must be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
Detail all previous employment on the application.
A detailed, complete employment application is required.
A cover letter and résumé are required.
Provide contact information from previous employers.
Provide proof of education which may include your official college transcript, High School diploma, GED or equivalent degree and your professional licenses upon hire.
A Criminal Background check (CBI) will be conducted.
Use of tobacco products and/or e-cigarettes is not permitted on any APH/AAS worksite.

Skills

Knowledge of training methods and techniques.
Knowledge of appropriate community resources for client referral.
Knowledge of epidemiology, infectious diseases and the appropriate treatments.
Knowledge of functions and operations of interrelating departments, divisions and agencies.
Knowledge of applicable regulatory agency requirements.
Knowledge of medical terminology.
Knowledge of the field of environmental health services.
Knowledge of the laws and regulations governing communicable disease control.
Knowledge of contract language.
Skill in resolving problems or situations requiring the exercise of good judgment.
Skill in effective oral and/or written communication.
Skill in effectively communication and dealing with the public.
Skill in establishing and maintaining good working relationships with other City departments, employees and the public.
Skill in maintaining records.
Skill in preparing clear and concise written reports.
Skill in giving public presentations.
Skill in communicating requirements both orally and in writing.
Skill in self-study and in the completion of assigned training.

Location

Austin Animal Center, 7201 Levander Loop, Bldg. A, Austin, TX 78702

Work Type

Onsite
Essential Employee

Experience Level

2 years of experience in a field related to health education
Experience managing a large-scale volunteer program
Animal welfare program development and implementation experience
Extensive cat handling and care experience
Experience as an Animal Health Technician

Education Level

Bachelor’s degree in health education, nursing or a health-related field

Salary/Compensations

$26.13 - $31.09 per hour

Benefits

Several health and welfare benefits such as low-cost medical, dental, vision
Paid leave
Highly competitive retirement plan
Training opportunities

About the Company

Austin Animal Services’ mission is to enhance the lives of pets and people by preventing animal homelessness, to help lost pets find their way home or find new homes, to provide education and resources to preserve the human-animal bond, and to administer animal-related ordinances to ensure public and animal safety, all while achieving a 95% live outcome rate for sheltered pets.
At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities.
Empathy, Ethics, Excellence, Engagement, and Equity are guiding principles.
Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.
Value and Innovation: Work in an environment where employees are valued, and innovation thrives.
Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.
Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.
Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.
Career Growth: Advance your skills and expertise with professional development and leadership opportunities.
Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration.

Equal Opportunity

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation.
The City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.