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About the Role

The Emergency Management Program Manager will lead and coordinate department-wide preparedness, response, and recovery activities for flood, erosion, and water quality emergencies. This position is responsible for developing and maintaining emergency plans, strengthening collaboration with internal and regional partners, ensuring regulatory compliance, supporting staff training and readiness, and enhancing the department’s capacity to protect residents, infrastructure, and natural resources during critical events.

Responsibilities

Oversees, directs, and leads multiple emergency management programs and develops program goals, objectives, resource requirements, and short- and long-term strategic planning with a focus on response activities and plans needed to provide continuity of services.
Establishes policies, procedures, and systems to plan and prepare for all-hazard response and recovery activities for emergencies.
Develops, implements, and monitors the Incident Command System and Emergency Response Plans, as required by and in consideration of Federal, State, and Local regulations and requirements.
Serves as the department representative and coordinates with and through Homeland Security and Emergency Management (HSEM) on interactions with Texas Department of Emergency Management (TDEM), and other agencies pertaining to overall emergency management activities.
Coordinates and collaborates with multiple stakeholders on interdepartmental and interagency issues, projects, and protocols.
Develops, implements, and conducts training programs, seminars, and disaster exercises with a focus on system emergency events including natural hazards, operational risks, and malicious acts.
Establishes community outreach programs and coordinates with community leaders on emergency management initiatives, preparedness activities, and incident responses.
Coordinates post-emergency after-action reviews and makes recommendations for corrective action.
Provides situational awareness of emergency management activities and makes presentations to leadership.
Oversees emergency and incident notification and communication systems, formal after-action and corrective action plans and recommendation tracking, and emergency management and situational awareness systems.
Ensures operational readiness and program effectiveness by monitoring and evaluating program performance measures and implementing improvement strategies.
Ensures operational readiness of various communication systems.
Prepares and administers the annual budget and associated financial reports and identifies budgetary needs.
May be responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for discharge.

Requirements

Graduation with Bachelor's degree from an accredited college or university with major course work in Public Administration, Business Management, Emergency Management, Homeland Security, or a related field, plus five (5) years of experience in emergency management or planning, including two (2) years of experience which were in a supervisory or management capacity.
Experience in Homeland Security/Emergency Management may substitute for education up to a maximum of four (4) years.
Graduation with a Master’s degree from an accredited college or university in a Government, Management, or Emergency Management may substitute for two (2) years of the required experience.
Valid Class “C” Texas Driver License.
Certified Emergency Manager (CEM) by the International Association of Emergency Managers (IAEM) or Certified Texas Emergency Manager (TEM) by the Texas Division of Emergency Management (TDEM); or the ability to acquire certification within two (2) years of employment.
Strong problem-solving, decision making, and organization skills with the ability to prioritize tasks in an environment with frequent interruptions and under intense pressure
Successful completion of National Incident Management System training (IS-100, IS-200, IS-700, IS-800)
Experience facilitating multi-agency meetings, workshops and trainings for all levels
Senior level leadership experience including experience providing oversight during emergencies
Strategic planning experience; experience establishing short, medium, and long-term work plans/tasks to meet operational & strategic objectives
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
Valid Class C Texas Driver License or the ability to acquire one by your hire date.
External New Hires must meet the City of Austin's Driver Record Evaluation (DRE) requisite.
Applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months.
Job Offer is contingent on having a driving record that meets the City's Driver Record Evaluation Standards.
Job Offer is contingent on passing a Criminal Background Investigation.

Skills

Knowledge of industry and City practices, policies, procedures, and trends.
Knowledge of regulatory processes and rules impacting the City.
Knowledge and understanding of facilities and critical infrastructure operations
Knowledge of supervisory and managerial techniques and principles, and ability to coach and develop staff.
Knowledge of the Incident Command System and emergency response planning.
Knowledge of Federal, State, and Local laws and ordinances related to emergency response.
Skill in strategic planning and budgeting.
Skill in oral and written communication, and in delivering presentations to a group.
Skill in planning, coordinating, and implementing programs and activities.
Skill in interpreting, organizing, coordinating, and executing assignments, projects, and programs.
Skill in handling multiple tasks and prioritizing.
Skill in handling extremely intense and chaotic emergency situations, conflict, and uncertainty.
Skill in facilitating cooperative group decision making among diverse organizations and individuals serving on planning committees.
Ability to work with frequent interruptions and changes in priorities.
Ability to quickly recognize and analyze irregular events.
Ability to establish and maintain good working relationships with other City employees, City management, policymakers, and the public.
Ability to exercise good judgment, tact, and diplomacy in all dealings and maintain confidentiality as required.
Ability to understand and explain complex issues to stakeholders and to establish and maintain effective communication and working relationships with City employees, community leaders, and the public.

Location

505 Barton Springs Road, Austin, Texas 78704

Work Type

50% telework schedule within a two-week period after initial training period
Essential Employee position

Experience Level

Two (2) years of experience which were in a supervisory or management capacity
Senior level leadership experience

Education Level

Graduation with Bachelor's degree from an accredited college or university with major course work in Public Administration, Business Management, Emergency Management, Homeland Security, or a related field
Graduation with a Master’s degree from an accredited college or university in a Government, Management, or Emergency Management

Salary/Compensations

Min: $80,490.00 - Mid $102,200.00, depending on qualifications and experience.

Benefits

Low-cost medical, dental, vision
Paid leave time
Highly competitive retirement plan
Career development opportunities

About the Company

At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities.
As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – that anchor our delivery of services that significantly impact the lives of Austinites.
Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.
Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.
Value and Innovation: Work in an environment where employees are valued, and innovation thrives.
Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.
Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.
Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.
Career Growth: Advance your skills and expertise with professional development and leadership opportunities.
Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration.
By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

Equal Opportunity

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation.
In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
City of Austin is committed to compliance with the Americans with Disabilities Act.
If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.