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About the Role
We are seeking a motivated individual to join our team in managing offers and inquiries. This role is crucial in supporting our sales and customer relations efforts, ensuring smooth communication and efficient processing of requests.
Responsibilities
- Coordinate, organize, and process inquiries and tenders.
- Manage mailboxes and distribute incoming and outgoing emails.
- Communicate personally, in writing, and by phone with customers and partners.
- Maintain and update the document filing system.
- Perform regular data entry and create presentation-ready analyses.
- Provide cross-departmental support for events, webinars, training, and trade fairs.
- Actively participate in process optimization within your work area.
Requirements
- Completed commercial apprenticeship or comparable qualification.
- First professional experience in offer management, sales support, or a similar role is advantageous.
- Proficient in MS Office applications (especially Excel, Word, PowerPoint).
- Experience with CRM systems is advantageous.
- Strong communication and organizational skills with a high degree of customer focus.
- Structured and self-reliant work approach.
- Very good German language skills (written and spoken, C1 level).
- Good English language skills are desirable.
- Must be a citizen or permanent resident of the country of application, or hold/be able to obtain a valid work visa.
Skills
- MS Office
- Excel
- Word
- PowerPoint
- CRM systems
- Communication skills
- Organizational skills
- Customer orientation
- Structured work approach
- Self-reliant work approach
- German language skills
- English language skills
Location
- Berlin
- Bochum
- Hannover
- München
Work Type
- Mobile working possible
Experience Level
- First professional experience advantageous
Education Level
- Commercial apprenticeship or comparable qualification
Benefits
- 30 vacation days
- Flexible working hours
- Mobile working option
- Structured onboarding
- Individual development opportunities
- Company fitness (Hansefit + EGYM-Wellpass)
- Company health management
- Company pension plan
- Capital-forming benefits
- Job bike
- Discount portals
About the Company
- At ALS, we encourage you to dream big.
- When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.
- The ALS team is a diverse and dedicated community united by our passion to make a difference in the world.
- Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence.
- At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us.
- We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.
Equal Opportunity
- ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.
- ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request.