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About the Role

The locksmith installs, maintains, repairs, and opens manual and automated locks, locking systems, security devices, computerized access control systems, and door openers. This role also involves cutting keys and modifying lock combinations.

Responsibilities

Install, repair, rebuild, and replace locks and cylinders.
Install, maintain, and repair various building locks including cylindrical, unit, mortise, and rim.
Reload cylinders and cut new or replacement keys for authorized personnel.
Repair locks on desks, file cabinets, display cases, and similar containers.
Pick locks for which keys have been lost.
Repair or replace door closure panic hardware or ADA openers.
Perform emergency repairs of locks under emergency conditions.
Assist in maintaining Master Key Systems by keeping accurate records of hardware changes and new lock installations.
Repair, maintain, and reload cylinders for locks in the master key system.
Determine requirements for locking devices and systems from blueprints, schematics, or sketches during facility renovations or construction.
Recommend locking systems based on knowledge of available products.
Install or monitor the installation of locking devices or systems on renovated or newly constructed facilities.
Conduct door hardware evaluations and inspections of new and existing building facilities and sites.
Work with outside contractors to assist with installation of Electronic Access Equipment and locking door hardware.
Determine applicable hardware specifications for locks and locking devices by interpreting hardware schedules, blueprints, plans, sketches, and work orders.
Ensure an adequate stock of locksmith supplies and equipment by maintaining an inventory and preparing requisitions for replacements.
Store supplies and equipment in a secure facility.
Maintain a coded log of padlocks and records key numbers and associated locks for all SHN locations.
Change lock combinations annually.
Establish and maintain effective working relationships with colleagues.
Contribute to a work environment that encourages knowledge of, respect for, and development of skills to engage with diverse cultures and backgrounds.
Contribute to the overall success of the department by performing other assigned duties.
Maintain control of High Security ASSA, Sargeant, BEST/Stanley master key system.
Inspect sites when notified of problems regarding locks.
Assist in the development of departmental security policies, standards, and guidelines.
Design and cut unique keys by reviewing current numbered keys to formulate new combinations.
Provide, recommend, and implement physical security safeguards, services, and access control measures.
Be flexible to work at all SHN sites.
Work some shifts and be on-call.
Work with Security & Facilities Staff to ensure urgent repairs are completed promptly.
Perform other Security/Locksmith duties as assigned.

Requirements

Successful completion of TAOL (The Association of Ontario Locksmiths) programs 1 & 2 (includes 8000 hours apprenticeship).
Successful completion of Locksmith 259L Certification.
Ability to perform lock opening & bypass procedures.
Proficient experience with master key systems (ASSA, BEST, Sargent).
Manual dexterity and the ability to perform fine work on complex devices.
Ability to read and interpret blueprints and manufacturers' schematics and parts drawings.
Excellent organizational, problem-solving, and troubleshooting skills.
Proficient computer and keyboarding skills, including Word and Excel.
Advanced experience in the use of Locksmith specialty tools & equipment, setup and operation of automated and manual system key cutting machines and related automated software.
Ability to install and service high-security lock systems and to re-combine/re-key locks.
Excellent interpersonal and communication skills.
Ability to interact positively and effectively with patients, public, and staff.
Demonstrates ability to prioritize multiple and changing demands requiring attention to detail.
Demonstrates ability to complete work accurately and in a timely fashion.
Demonstrates ability to accomplish small projects from initial layout to completion, meeting target deadlines.
Demonstrated ability to perform physically demanding work.
Demonstrated ability to work as a member of a team under minimal supervision.
Demonstrates knowledge of and commitment to the principles of patient and family-centered care.
Demonstrates values consistent with SHN’s Code of Conduct and is committed to fostering a healthy and positive work environment.
Demonstrates an understanding of and commitment to SHN's comprehensive safety programs and practices.
Highly punctual.
Demonstrates high standards of work outputs.
Supports all three SHN sites.

Skills

Locksmithing
Master Key Systems
Blueprint Reading
Schematic Interpretation
Parts Drawing Interpretation
Organizational Skills
Problem-Solving
Troubleshooting
Computer Proficiency
Keyboarding
Microsoft Word
Microsoft Excel
Locksmith Specialty Tools & Equipment
Automated Key Cutting Machines
Manual Key Cutting Machines
Automated Software
High-Security Lock Systems
Re-keying Locks
Interpersonal Skills
Communication Skills
Teamwork
Attention to Detail
Time Management

Location

Centenary Site

Work Type

Permanent
Full time
On-call

Experience Level

8000 hours apprenticeship

Education Level

TAOL programs 1 & 2
Locksmith 259L Certification

About the Company

Across our three hospitals and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care.
Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities.
We are home to North America’s largest nephrology program, as well as the designated cardiac care and spine centre for Scarborough and surrounding communities to the east.
We are proud to be a community-affiliated teaching site for the University of Toronto and partner with a number of other universities and colleges, helping to train the next generation of health care professionals.
SHN is the recipient of the 2021 Excellence in Diversity and Inclusion Award, from the Canadian College of Health Leaders, for our leading edge work on Communities of Inclusion, Inclusion Calendar, Health Equity Certificate Program and much more.
We are also proud to be named Canada’s Most Admired Corporate Cultures for 2023 – 2025 and Greater Toronto's Top Employers for 2026.
Learn more at shn.ca.

Equal Opportunity

Scarborough Health Network (SHN) embraces and celebrates our community’s unique multicultural heritage and diversity.
SHN is an equal opportunity employer, dedicated to a culture of inclusiveness and diversity reflecting our diverse patients, staff and community alike.
We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly.
All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to one’s personal identity and/or values.
We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).
Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.