Recruiting Operation Staff - Global Talent Acquisition Department, Group Human Resources Supervisory Department (GHRD)
Rakuten · JP
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About the Role
The Group Human Resources Supervisory Department supports Rakuten Group's diversified business operations by serving as the cornerstone of talent acquisition. This role is crucial for attracting a diverse range of professionals and driving organizational growth through optimal and efficient recruitment activities for an organization comprising tens of thousands of employees. We are an operations organization dedicated to ensuring the quality of the recruitment experience and process for mid-career hires in the business sector, recruiting over 500 business professionals annually.
Responsibilities
- Serve as the point of contact and liaison with job seekers and recruiters
- Streamline interview scheduling and manage BPO partners
- Monitor and optimize the progress of the selection process
- Manage and administer internal job postings
- Prepare onboarding procedures and handle related tasks
- Coordinate with new hires, the hiring department, and other stakeholders
- Handle administrative procedures for onboarding approvals and contracts
- Prepare for onboarding, including visa support for global hires
- Manage recruitment costs and process invoices
- Compile, analyze, and report on recruitment data
- Operate and manage business automation using RPA
- Streamline recruitment processes and establish systems through the implementation of AI tools
- Continuously improve operations aimed at enhancing productivity
- Establish and manage systems for onboarding temporary staff
- Perform quality control of overall recruitment operations and promote operational standardization
Requirements
- Practical experience in roles such as sales administration, secretarial work, or group assistant in environments where speed and accuracy are essential
- Business-level computer skills (Microsoft Office, etc.)
- Japanese: Business level or higher
Skills
- Recruitment
- Operations improvement
- Workflow streamlining
- Productivity enhancement
- RPA
- AI tools
Location
- Rakuten Crimson House, 1-14-1 Tamagawa, Setagaya-ku, Tokyo
Work Type
- Full-time
Experience Level
- Mid-career
Benefits
- Career development support
- Possibility of transferring to other departments
About the Company
- Rakuten Group provides over 70 services in e-commerce, travel, digital content, financial services, mobile services, and professional sports.
- Rakuten has created a unique "Rakuten ecosystem" by organically linking its services through a membership system.
- The Group Human Resources Supervisory Department strengthens the Rakuten Group’s organizational capabilities by providing human resources services to tens of thousands of employees.