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About the Role
As a Retail Manager at Auburn, you will lead the Retail Operations team, owning the sales floor, customer experience, and team performance in a fast-paced, high-volume environment. You will play a critical role in driving store performance through strong leadership, real-time decision making, and hands-on execution.
Responsibilities
- Lead, coach and develop a large front-end team
- Drive sales performance through stock flow, merchandising and in-store execution
- Take ownership of daily and weekly trading results
- Partner with Store and District leadership to plan and deliver on key business priorities
- Build capability across your team in a high-change, fast-paced environment
- Review sales and performance data, adjusting the floor to maximise results
- Lead and coach team members to lift service, productivity and standards
- Manage high-volume stock flow and ensure the shop floor is fully optimised
- Support onboarding and development of new team members
- Work closely with your Store Manager to plan upcoming trading periods and initiatives
Requirements
- Experience leading teams in retail, hospitality, logistics or other high-volume environments
- The ability to make decisions, prioritise effectively and perform under pressure
- Strong coaching skills and the confidence to lead from the front
- A focus on outcomes—you take ownership of performance and drive results
- A practical, adaptable leadership style suited to a dynamic and changing environment
Skills
- Sales
- Customer Experience
- Team Leadership
- Merchandising
- Stock Flow Management
- Performance Management
- Decision Making
- Prioritization
- Coaching
- Adaptability
Location
- Auburn
Work Type
- Full-time
Experience Level
- Leadership experience
Benefits
- Real ownership – you’ll lead a large team and have a direct impact on store performance
- Fast-paced environment – ideal for leaders who enjoy variety and challenge
- Career growth – we promote from within and provide opportunities to step into broader leadership roles
- Purpose with impact – every role contributes to our mission to make secondhand second nature
About the Company
- At Savers we’re a team of thrifters: doers, supporters and big thinkers, each bringing our own passion and our own unique potential.
- Here, getting things done is just the beginning. We’re hardwired to look for smarter, better, more meaningful ways to do it right - for people and for purpose.
- We are building strong leadership capability in our stores - and are looking for leaders who want to be part of that journey.
- At Savers, you’ll be part of a business that offers something different.
- With us, you won’t stand still - the work is hands-on and fast-moving but it’s always backed by genuine care for everyone that works here.
- For the right leader, it’s an opportunity to build capability, take ownership and grow your career.