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About the Role
Clinical Territory Associate (CTA) will learn all aspects of the business, including technical, clinical, and sales, under the guidance of a Clinical Sales Manager (CSM). You will be trained to become an expert in the technical and sales aspects of the da Vinci Surgical System across all major surgical areas, and will be responsible for developing and expanding robotic programs in your assigned territory. This position offers a career path towards becoming a Clinical Sales Representative (CSR).
Responsibilities
- Explain the Technology Training Pathway and Surgeon journey.
- Conduct on-site and dry training sessions for da Vinci Surgical System setup, theory, and overview.
- Support first case for surgeons in collaboration with CSR.
- Support TR100 training for all specialties as needed.
- Lead all technical in-services for customers, including operating room staff and surgeons.
- Contribute to team quarterly goals through product demonstrations, in-services, operating room sales activities, and customer support training.
- Support and coordinate sales and marketing development activities to drive system awareness and procedure adoption in the territory.
- Manage administrative tasks including sales/case reporting, expense reports, and ISU online modules.
- Provide product demonstrations and in-service training.
- Engage in sales activities to support team goals.
- Coordinate customer support training.
Requirements
- Bachelor's degree or higher.
- Minimum of 1 year of sales experience, or 1+ year of experience as a healthcare professional or in the healthcare industry is preferred.
- Proven track record of setting and achieving goals.
- Enthusiasm and a strong work ethic.
- Ability to thrive in an energetic, fast-paced environment.
- Excellent interpersonal and persuasive communication skills.
- Ability to work effectively as part of a team.
- Willingness to travel, work evenings, and weekends as needed.
- Basic knowledge of MS Office (Excel/Word/PPT).
- Native Japanese or N1 level proficiency.
- English proficiency is a plus.
Skills
- Technical expertise in da Vinci Surgical System
- Sales expertise in da Vinci Surgical System
- Product demonstration
- In-service training
- Customer support
- Sales activity
- Marketing development
- Administrative management
- MS Office (Excel/Word/PPT)
- Communication skills
- Interpersonal skills
- Persuasion skills
Location
- Remote
- Onsite as requested
Work Type
- Remote
- Employee
- Full-time
Experience Level
- Professional 1 (5)
Education Level
- Bachelor's degree or higher
Salary/Compensations
- Base salary + incentive + RSU (Restricted Stock Units)
- Annual salary increase based on performance and behavior evaluation
- Clear incentive plan
Benefits
- Company car provided
- Home office setup
- Travel, evening, and weekend work as needed
About the Company
- At Intuitive, we are united behind our mission to improve lives through minimally invasive treatment. We believe that groundbreaking and intelligent technology can expand the potential of physicians to help patients.
- As a pioneer and market leader in robotic-assisted surgery, we are committed to fostering an inclusive and diverse team that is passionate about making a difference.
- For over 25 years, we have partnered with hospitals and healthcare teams around the world to solve some of healthcare's most challenging problems and advance what's possible.
- Intuitive is driven by the efforts of talented people from a wide variety of backgrounds. We believe that great ideas can come from anywhere, and we strive to cultivate an inclusive culture rooted in diversity of thought and mutual respect.
- We are committed to mentoring our team members with inclusivity and empowering them to do their best work as their authentic selves.
- Passionate people who want to make a difference are the driving force behind our culture. Our team members value integrity, possess a high capacity for learning, and bring energy to get things done, bringing diverse real-world experiences that enable us to think in new ways.
- We actively invest in our team members to support their long-term growth, enabling them to continue to carry out our mission and achieve their full potential.
- Join a team that is committed to making a leap forward for the global community of healthcare professionals and patients. Together, let's advance minimally invasive treatment.
Equal Opportunity
- Intuitive will recruit, train, and promote all persons without regard to race, color, religion, sex, national origin, disability, or any other characteristic protected by law.
- Compensation is determined based on the job level and candidate qualifications, in accordance with applicable laws.