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About the Role
Join our team as a Client Service Associate (CSA) and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our clients' journey with us!
Responsibilities
- Actively engage with clients
- Confirm appointments
- Follow up with past and potential clients
- Distribute marketing materials
- Keep clients engaged during wait times
Requirements
- Strong interpersonal and communication skills
- Experience in a fast-paced retail environment
- Basic computer proficiency and ability to troubleshoot
- Prior customer service or sales experience preferred, but not required
- Willingness to learn and grow in a customer-focused role
Skills
- Communication skills
- Customer service
- Sales
- Computer proficiency
- Troubleshooting
Location
- East Tennessee
- Greenville, South Carolina
Work Type
- In-person
- Seasonal
- Full-time
- Part-time
Experience Level
- No experience required
- Paid training is provided
- Welcome all work backgrounds and experience levels
Salary/Compensations
- Hourly pay plus performance bonus
- Competitive salary
Benefits
- Opportunity for advancement
- Training & development
- Bonus based on performance
- Company parties
- Employee discounts
- Flexible schedule
- Flexible scheduling
- Free tax preparation training
- Free continuing tax education
- Discounted Tax Preparation on your personal tax return
About the Company
- We are an independently owned & operated franchise with 29 locations in East Tennessee and 7 in & around the Greenville, South Carolina area.