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About the Role
The Transfer Specialist is responsible for the care, removal, and transport of deceased individuals. This role collaborates with team members to ensure compliance with procedures and safely operates company vehicles.
Responsibilities
- Safely drives company owned professional vehicles to perform "first call" transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures.
- Follows processes for chain-of-custody, paperwork, and deceased identification.
- Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures.
- Interacts courteously and professionally with bereaved family members during home transfers, exhibiting sensitivity and minimizing conversation.
- Enters deceased event information into proprietary software according to company procedures.
- Transports caskets to airports, care centers, or funeral homes; assists with moving caskets.
- Washes, vacuums, and cleans vehicles ensuring vehicle is presentable.
- Fuels vehicles as necessary.
- Follows safety guidelines and expenditure processes.
- Maintains personal protective and transfer supplies in vehicles including cleaning products.
- Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection.
Requirements
- High School Diploma or equivalent.
- Current state/province issued driver’s license with an acceptable driving record.
- At least one (1) year work experience as a courier or driver, with direct customer interaction strongly preferred.
- Ability to work a flexible schedule to support business needs, including weekends and nights.
- Ability to work on-call weekends, nights, and holidays on a rotation basis.
- Ability to lift up to 75 pounds regularly and up to 100 pounds occasionally; push/pull up to 200 pounds.
- Ability to drive in hazardous, heavy traffic, and weather conditions.
- Basic computer skills required.
Skills
- Basic computer skills
Location
- US-TX - Austin
Work Type
- Full-time
Experience Level
- 1+ year experience
Education Level
- High School Diploma or equivalent
About the Company
- Our associates celebrate lives. We celebrate our associates.