Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Support Engineer role.

Rezi rewrites your resume against Qualcomm's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Support Engineer posting at Qualcomm — free, in seconds.

About the Role

We are seeking a hands-on Lab Support and Mechanical Support Engineer to provide end-to-end support for a fast-paced SoC post-silicon validation lab. The position combines mechanical and electro-mechanical design, fabrication, installation, troubleshooting, and sustaining ownership, along with broad lab-support responsibilities.

Responsibilities

Design, draft, build, install, configure, inspect, and sustain fixtures, brackets, adapters, mounts, board supports, shelves, protective features, handler kits, and other lab hardware.
Create or modify parametric 3D CAD models, assemblies, and manufacturing drawings using Creo, SolidWorks, AutoCAD, Fusion 360, Inventor, or equivalent tools.
Gather requirements from lab users, propose practical concepts, participate in design reviews, and incorporate feedback into released or prototype solutions.
Assemble prototype and deployed hardware using commercially available, 3D-printed, CNC-machined, laser-cut, or sheet-metal components.
Perform fit checks, alignment checks, measurements, assembly trials, and functional verification; revise, repair, or improve hardware based on results.
Debug fit, access, mounting, cable-routing, serviceability, airflow, vibration, durability, and other mechanical or electro-mechanical integration issues.
Implement and validate fixtures, handler tooling, thermal-equipment interfaces, rack integrations, storage systems, and lab-space improvements.
Work with engineers, machine shops, and suppliers to define requirements, request quotations, review builds, inspect received parts, resolve fabrication issues, and track delivery needs.
Create and maintain assembly instructions, parts lists, BOMs, drawings, revision records, maintenance notes, acceptance checks, and hardware inventories.
Drive improvements in equipment accessibility, lab-space utilization, hardware storage, cable management, changeover efficiency, setup repeatability, safety, and operational robustness.
Work with project managers and engineering teams to identify equipment needs, assess existing inventory, place or support orders, and follow status and delivery timelines through completion.
Maintain inventory of parts, tools, fixtures, kits, spares, and related lab equipment.
Support equipment receiving, movement, deployment, maintenance planning, sustaining activities, and end-of-life replacement.
Communicate work status, technical findings, risks, priorities, and dependencies clearly to stakeholders.
Set up, configure, reconfigure, inspect, maintain, and troubleshoot post-silicon validation platforms, including development boards, form-factor devices, PCs, connectivity and power equipment, thermal units or chambers, instruments, racks, and related hardware.
Handle silicon and support lab-based test execution, characterization, regression, debug experiments, and recovery of validation setups.
Run tests on automated test handlers and related systems, isolate setup or system failures, review findings with engineers, and communicate results clearly.
Independently manage assigned validation runs and operational commitments with ownership appropriate to project complexity.
Triage user-reported setup issues and distinguish likely mechanical, electrical, connectivity, software, automation, IT, or facility dependencies.
Serve as a support point of contact for selected projects during planning, equipment readiness, bring-up, high-volume validation, and post-bring-up activities.
Manage one or more handlers or lab systems for targeted operational use cases and drive readiness, reliability, maintainability, and safe operation.
Prepare robotic pick-and-place handlers for use, troubleshoot handler inputs and mechanical or basic electrical problems, and install project-specific changeover kits.
Support lab service requests from engineering teams with limited guidance and provide responsive, customer-focused follow-through.
Partner with facilities, IT, mechanical teams, vendors, and other stakeholders to resolve infrastructure, equipment, and maintenance needs.
Improve test procedures, setup instructions, documentation, lab workflows, and operational efficiency.
Maintain a clean, safe, organized, and ESD-compliant laboratory environment.

Requirements

High school diploma or equivalent plus relevant technical experience, OR an associate degree or technical certification in mechanical technology, manufacturing, electro-mechanical systems, electronics, computer hardware, or a related field, OR a bachelor's degree in Mechanical Engineering or a related discipline.
Five or more years of relevant experience in engineering support, validation or laboratory operations, mechanical or electro-mechanical assembly, manufacturing, equipment maintenance, military technical work, or a similar hands-on environment.
Hands-on experience assembling, installing, configuring, modifying, troubleshooting, repairing, or maintaining physical hardware and lab equipment.
Experience supporting automated handlers, pick-and-place systems, thermal equipment or chambers, rack-mounted platforms, test equipment, manufacturing equipment, or post-silicon validation laboratories.
Working familiarity with mechanical assemblies, fasteners, materials, hand tools, measurement tools, fabrication methods, and safe equipment practices.
Ability to interpret engineering drawings, assembly instructions, parts lists, BOMs, and mechanical documentation.
Ability to use Windows-based PCs, common productivity tools, and basic networking or connectivity concepts relevant to lab setups.
Strong systematic problem-solving, communication, organization, teamwork, documentation, planning, execution, and service-oriented support skills.
Ability to work onsite, safely handle typical lab hardware and tools, and support project-driven activities outside core hours when required.
Proficiency with parametric CAD or drafting tools such as Creo, SolidWorks, AutoCAD, Fusion 360, Inventor, or equivalent, including creating or modifying parts, assemblies, and drawings.
Experience designing or improving fixtures, adapters, board supports, handler kits, equipment mounts, racks, storage systems, or test-support hardware.
Experience taking a mechanical or electro-mechanical solution from concept through fabrication, installation, debugging, documentation, deployment, and sustaining support.
Experience with 3D printing, CNC-machined parts, sheet-metal components, laser-cut parts, or prototype fabrication.
Experience assembling and troubleshooting electro-mechanical systems involving development boards, PCBs, cables, connectors, power supplies, cooling equipment, instrumentation, racks, or chassis.
Experience coordinating with machine shops, fabrication vendors, prototype suppliers, facilities, IT, or internal manufacturing teams.
Exposure to hardware inventory, spare-parts management, engineering changes, maintenance planning, or structured equipment documentation.
Automation, scripting, or data-collection experience that improves repetitive validation or lab-support activities.
Familiarity with basic GD&T, design-for-manufacturability concepts, PCB mechanical integration, airflow or cooling considerations, or mechanical design reviews.
Experience participating in automotive, robotics, mechanical, electrical, maker, military-maintenance, or other build-intensive projects.
Demonstrated ability to learn quickly, debug systematically, improve documentation and processes, and balance urgent support with sustainable improvements.
Bachelor's degree and 2+ years of Support Engineering or related work experience.
Associate's degree and 3+ years of Support Engineering or related work experience.
High School Diploma or equivalent and 4+ years of Support Engineering or related work experience.
Completed advanced degrees in a relevant field may be substituted for up to two years (Master’s = one year, Doctorate = two years) of work experience.

Skills

Mechanical Design
Electro-mechanical Design
Fabrication
Installation
Troubleshooting
CAD
SolidWorks
AutoCAD
Fusion 360
Inventor
Creo
Assembly
Prototyping
3D Printing
CNC Machining
Sheet Metal Fabrication
Laser Cutting
Mechanical Integration
Hardware Support
Lab Operations
Validation
Test Execution
Characterization
Regression Testing
Automated Handlers
Inventory Management
Documentation
Problem-Solving
Communication
Teamwork
Planning
Execution
Service Orientation
Basic Networking
GD&T
Design for Manufacturability
PCB Integration
Cooling Systems
Mechanical Design Reviews
Scripting
Data Collection

Location

Onsite

Work Type

Full-time

Experience Level

5+ years relevant experience
2+ years with Bachelor's degree
3+ years with Associate's degree
4+ years with High School Diploma

Education Level

High School Diploma or equivalent
Associate's degree or technical certification
Bachelor's degree in Mechanical Engineering or related discipline

Salary/Compensations

$41.70 - $62.50

Benefits

Competitive annual discretionary bonus program
Opportunity for annual RSU grants
Highly competitive benefits package

About the Company

Qualcomm Technologies, Inc. is a global leader in wireless technology innovation, designing and manufacturing semiconductors and providing telecommunications equipment.
Qualcomm is committed to providing an accessible process for individuals with disabilities during the application and hiring process.
Qualcomm expects its employees to abide by all applicable policies and procedures, including security and confidentiality requirements.

Equal Opportunity

Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification.
Qualcomm is committed to providing reasonable accommodations to support individuals with disabilities to be able participate in the hiring process.
Qualcomm is also committed to making our workplace accessible for individuals with disabilities.