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About the Role

Assist travelers throughout the planning and preparation of their trips by providing helpful guidance, supporting travel-related inquiries, and ensuring clients have a smooth and positive experience before and during their travels.

Responsibilities

Communicate with clients through email, phone, and messaging platforms to provide support and travel guidance.
Review travel plans and help confirm important trip details with clients.
Provide clear information about destinations, travel guidelines, and company procedures.
Follow up with travelers before departure to ensure they are prepared for their trip.
Address questions or concerns professionally and escalate more complex issues when needed.

Requirements

Customer support or hospitality experience is helpful but not required.
Comfortable using online systems and digital tools.

Skills

Strong communication and customer service skills.
Organized with strong attention to detail.
Interest in travel and helping others plan successful trips.

Location

Remote

Work Type

Work From Home
Remote
Flexible scheduling

Benefits

Training and ongoing support provided
Opportunities for growth within the travel industry
Access to travel-related perks and industry discounts
Supportive and collaborative team environment