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About the Role

The Customer Development Manager is responsible for the functional management, leadership, and execution of all sales related activities for the NHSc Holistic Health portfolio at key accounts, including C&S and ADUSA banners. The individual will work closely with internal strategy, category management, finance, and functional support teams to identify and develop business opportunities that will advance our partnership and industry leadership with assigned customers. Specific accountability will include hitting annual financial targets, building impactful relationships with customers and across NHSc.

Responsibilities

Develop strategic and winning relationships throughout assigned customers.
Focus on exceeding performance goals via off-shelf display, distribution gains, ACV enhancement, etc.
Establish strong working relationships with internal teams including Customer Strategy, Finance, and Customer Service.
Gain a detailed understanding of the customer’s go-to-market model including Category Management strategy.
Execute brand and category growth strategies that align with the customer.
Identify new opportunities for growth; develop and implement strategic growth plans aligned with corporate goals.
Educate business partners on products, retail goals, and measurement of success.
Deliver customer presentations demonstrating innovation, shelf positioning, promotions, and pricing.
Manage daily business in partnership with customers, including UPC product/item setup, maintenance, logistics, and inventory management.
Manage Trade budget and monitor spending efficiency for strong ROI and GTN efficiencies.
Manage Trade Investment Management (Osprey) system inputs, trade fund management, and direct sales forecasting and projection activities.
Ensure strong Trade management/budget processing and efficiency focused on ROI.

Requirements

Bachelor's degree in business or related field preferred.
5+ years sales experience preferred; minimum 3 years managing strategic FDM customers.
Sales experience in the Grocery retail channel(s) is required.
Experience in consumer goods, health & wellness, and vitamins and supplements is highly preferred.
Prior experience using syndicated data to determine customer needs and establish effective pricing and promotional activities.
Knowledge of Project Management and experience managing projects in a complex, fast-moving environment.
Knowledge of relationship management and experience building initiatives with partners to deliver goals.
Proficient in MS Office Suite (Word, Excel, Power Point, etc.).
Ability to manage multiple priorities and multiple brands/categories.
High level of organizational skills.
Good written and oral communication skills.
Ability to work independently and meet deadlines.
Ability to multi-task and follow-up when responses are needed.
Deep understanding of the assigned Customer and how to develop demand creation plans.
Ability to utilize creativity and push beyond the obvious, comfortable going into “unchartered” territory in setting out recommendations and goals.
Problem solver with a solutions-oriented mindset.
Dynamic leader who can push past obstacles and overcome objections.
Articulate communicator who can quickly synthesize data.
P&L management and strong financial acumen.

Skills

Sales
Relationship Management
Project Management
MS Office Suite
Organizational Skills
Communication Skills
P&L Management
Financial Acumen

Location

Remote

Work Type

Remote
Full-time

Experience Level

5+ years sales experience preferred
minimum 3 years managing strategic FDM customers

Education Level

Bachelor's degree in business or related field preferred

Salary/Compensations

$141,491.88 to $205,557.60 per year

Benefits

Performance-based incentives
401k with company match
Healthcare coverage
Broad range of other benefits

About the Company

At Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide.
We embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives.
Our broad product portfolio includes renowned brands like Garden of Life®, Nature's Bounty®, Vital Proteins®, Orgain®, Nuun®, BOOST®, Carnation Breakfast Essentials®, Peptamen®, Compleat Organic Blends®, and more.
We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic-related diseases.
At Nestlé Health Science, we bring our best for better lives.
Our people are challenged to bring fresh, diverse views and make bold moves to empower healthier lives through nutrition.
We know brilliant ideas can come from anyone, anywhere.
We embrace the entrepreneurial spirit and collaborate with teams that champion focused and forward thinking.
We are committed to fostering professional growth and celebrating the achievements of our people along the way.
We offer dynamic career paths, robust development, opportunities to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing.
Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers.

Equal Opportunity

The Nestlé Companies are equal employment opportunity employers.
All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law.
Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience.
This position is not eligible for Visa Sponsorship.