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About the Role
JLL is seeking a dynamic Senior Facilities Manager to oversee a nation-wide marketing client. This role goes beyond traditional facilities management, focusing on building a high-performing team to deliver white-glove service across 300,000 square feet of premium workspace. You will lead daily operations, partner with soft services vendors, and collaborate with a client who values excellence, requiring high energy, executive presence, and exceptional communication skills to create seamless workplace experiences.
Responsibilities
- Oversee day-to-day facilities operations across multiple office locations throughout Canada.
- Ensure all sites are maintained to high operational, safety, and appearance standards.
- Manage preventive maintenance programs and coordinate corrective maintenance activities.
- Support office moves, expansions, renovations, and workplace projects.
- Monitor building systems including HVAC, electrical, plumbing, fire/life safety, and security systems.
- Manage third-party service providers including janitorial, maintenance, security, and other facilities vendors.
- Lead vendor selection, contract negotiations, service level management, and performance reviews.
- Ensure vendors comply with company policies, safety requirements, and regulatory standards.
- Develop and manage operating budgets for multiple facilities.
- Review and approve invoices, monitor expenses, and identify cost-saving opportunities.
- Prepare financial forecasts and support annual budget planning processes.
- Ensure compliance with applicable health, safety, environmental, and building regulations.
- Lead emergency preparedness and business continuity planning for assigned locations.
- Conduct regular site inspections and risk assessments.
- Support incident management and corrective action follow-up.
- Serve as the primary facilities contact for employees, business leaders, landlords, and vendors.
- Partner with workplace, HR, IT, and project teams to support workplace initiatives and employee experience programs.
- Respond to escalations and resolve facilities-related issues in a timely and professional manner.
- Provide leadership and guidance to facilities staff and onsite teams.
- Track and report key operational metrics, service performance, and project updates.
- Drive continuous improvement initiatives across the portfolio.
Requirements
- 7+ years of facilities management experience, including responsibility for multiple sites or a regional portfolio.
- Strong leadership and team management skills.
- Strong knowledge of commercial building operations and facilities best practices.
- Experience managing budgets, vendors, and service contracts.
- Familiarity with workplace health and safety regulations in Ontario and Quebec is considered an asset.
- Proficiency with Microsoft Office and facilities management systems (CMMS/IWMS platforms).
- Able to travel to other sites in Canada (25%).
Skills
- High energy
- Executive presence
- Exceptional communication skills
- Microsoft Office proficiency
- Facilities management systems (CMMS/IWMS platforms)
Location
- On-site – Toronto, ON
- Montreal site (1/4ly approx.)
- Other sites as needed
Work Type
- On-site
- Full-time
Experience Level
- Senior
Education Level
- Bachelor’s degree in Facilities Management, Engineering, Business Administration, or related field preferred.
- Professional designation such as FMP, CFM, RPA, or similar is considered an asset.
Salary/Compensations
- 90,000.00 – 11,000.00 CAD per year
About the Company
- JLL empowers you to shape a better world by combining world-class services, advisory, and technology for our clients.
- We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong.
- Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.
- We take our responsibility to protect the personal information provided to us seriously.
- We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons.
- We will then delete it safely and securely.
Equal Opportunity
- Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
- If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com.
- This email is only to request an accommodation.
- Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.