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About the Role
The Christmas Kettle Coordinator position is a short-term contract role responsible for overseeing multiple Christmas Kettle locations within a designated geographical zone. This role organizes, directs, and supervises Kettle Campaign Workers, ensuring adequate staffing and smooth operations to help The Salvation Army provide hope to the community.
Responsibilities
- Attend training on The Salvation Army and the Christmas Kettle Campaign.
- Provide support in getting Kettles to zone locations.
- Ensure all Kettle donations are delivered to a secure location at shift completion.
- Communicate daily issues and supply deficiencies to the supervisor.
- Orient and remind staff/volunteers on proper Kettle handling and duties.
- Supervise, support, and assign staff and/or volunteers throughout the Campaign.
- Visit locations during shift changes and intermittently.
- Ensure timesheets and mileage reports are submitted accurately and timely.
- Remain at the Kettle for the full shift, ensuring security of donations.
- Respond to donor questions regarding SA ministries and programs.
- Promote, coordinate, and oversee the activities of Christmas Kettle Campaign Worker staff and/or volunteers.
- Oversee the operations of the Christmas Kettle campaign, including scheduling.
- Participate in the recruitment of kettle worker staff and/or volunteers.
- Provide orientation and performance management of kettle worker staff and/or volunteers.
- Coordinate the schedule for kettle staff and/or volunteers and respond to emergency absences.
- Foster and maintain positive working relationships with kettle sites.
- Coordinate the delivery and pick-up of kettles to/from sites daily, ensuring security of donations.
- Host at a kettle as required, ensuring coverage for breaks.
- Ensure that kettle locations have adequate supplies of literature.
- Record statistical data and prepare weekly time sheets.
- Organize retrieval of all equipment/supplies from various kettle locations post-campaign.
- Perform other related duties as required.
Requirements
- Some high school coursework; completion of high school is an asset.
- A minimum of one year of related experience or working in customer service.
- Money handling experience is an asset.
- Experience in office administration.
- Experience with general office equipment.
- Strong skills and experience using word processing (WORD).
- Strong skills and experience using spreadsheet software (EXCEL).
- Valid Ontario Class “G” Driver’s License.
- Personal vehicle required and insurance.
- Current copy of driver’s abstract for review and verification.
- Ability to lift/move 9 to 12 kgs (20 – 25 lbs.).
- Ability and willingness to undergo applicable screening and background checks successfully.
- Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army.
Skills
- Excellent interpersonal skills
- Integrity
- Adaptability
- Ability to multi-task
- Ability to work well in a fast-paced office setting
- Attention to detail
- Problem-solving skills
- Analytical skills
- Enthusiastic Team Player
- Excellent communication skills
- Strong customer service skills
- Ability to liaise and work with people of all ages and abilities
- Good listening skills
- Strong oral/written communication skills
- Ability to work in compliance with OH&S Act and Regulations
- Ability to abide by The Salvation Army’s health and safety policies and procedures
- Honest
- Courteous
- Punctual
- Prepared to act in the best interest of employer
- Ability to represent the organization in a positive, professional, and engaging manner
- Attentive listening skills for supervision, coaching, and conflict resolution
- Ability to maintain strict confidentiality
Location
- Local travel
Work Type
- Temporary full time
- Contract
Experience Level
- Minimum of one year of related experience
Education Level
- Some high school coursework
- Completion of high school is an asset
Salary/Compensations
- $18.50 to $23.13 with a maximum of $27.76
Benefits
- Reasonable accommodation upon request
About the Company
- For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda.
- Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter.
- In addition, we support people experiencing unemployment, addiction and family challenges.
- We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship.
- As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
- The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.