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About the Role
The Technology, Media, and Telecom (TMT) Sales Strategy & Operations team is the analytical engine behind Salesforce's TMT sales organization. This analyst role sits at the center of it, partnering directly with SVP-level sales leadership as a trusted advisor. You will translate complex data into strategic narratives that drive business decisions, quarterly forecasts, and go-to-market execution. This is a high-visibility, high-ownership role where you will own the output, present to leaders, and see your work directly shape sales strategy.
Responsibilities
- Own the weekly KPI pulse for a $1B+ business, surfacing pipeline health, coverage gaps, Y/Y trends, and segment hotspots for AVP/SVP leadership.
- Build and maintain forecast math models that inform quarterly commit narratives up to the EVP level, including in-quarter and out-quarter target setting.
- Prepare Monthly/Quarterly Business Review decks with cross-functional inputs (Partners, Programs, top deals, competitive intelligence, C&C attainment, Y/Y performance), turning it into a coherent story.
- Partner with specialist and core sales teams to identify the playbooks, signals, and patterns that distinguish top AI deals and scale those insights across the org.
- Build tools used by the entire sales org, including ad-hoc query repositories, tracking workbooks, and reporting assets that business partners and specialists rely on to run their business.
- Model Create & Close targets, Day 1 Pipeline attainment, and seasonal allocation frameworks across SVP/AVP/RVP layers.
- Engage with Finance, GTM (Partners, Sales Programs, Marketing, Recruiting), Product, and specialist teams to resolve operational and data issues that affect the business.
Requirements
- 2–3+ years in a highly analytical role, strategy consulting, finance, or business operations.
- Proficiency in Excel/Google Sheets.
- Working knowledge of SQL and Tableau.
- Strong written communication skills for drafting executive-level updates and narratives.
- Strong presentation skills, especially related to building compelling PowerPoint/Google Slides presentations.
- Comfort working in ambiguity with fast-moving priorities and real deadlines.
- Degree or equivalent relevant experience required. Experience will be evaluated based on core competencies for the role (e.g., extracurricular leadership roles, military experience, volunteer roles, work experience, etc.).
- Ability to distill a complex story into a three-bullet executive update under pressure.
- Curiosity about why numbers look the way they do, not just what they say.
- A bias toward building scalable, repeatable assets rather than one-off solutions.
- A self-starter who can earn trust with senior stakeholders quickly.
Skills
- Excel
- Google Sheets
- SQL
- Tableau
- Written communication
- Presentation skills
- PowerPoint
- Google Slides
Location
- Select cities within the San Francisco and New York City metropolitan area
Work Type
- Full-time
Experience Level
- 2-3+ years
Education Level
- Degree or equivalent relevant experience
Salary/Compensations
- $80,900 - $150,300 annually
- $97,400 - $163,500 annually in select cities within the San Francisco and New York City metropolitan area
Benefits
- Time off programs
- Medical
- Dental
- Vision
- Mental health support
- Paid parental leave
- Life and disability insurance
- 401(k)
- Employee stock purchasing program
About the Company
- Salesforce is the #1 AI CRM, where humans with agents drive customer success together.
- The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
- Agentforce is the future of AI, and you are the future of Salesforce.
Equal Opportunity
- Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.
- Salesforce believes in equality for all and is committed to creating a workplace that’s inclusive and free from discrimination.
- Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit.
- Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.