Sales and Operations Administrator - Canada at SAMYANG AMERICA INC | CA | Rezi

Sales and Operations Administrator - Canada at SAMYANG AMERICA INC

Sales and Operations Administrator - Canada

SAMYANG AMERICA INC · CA

6 days ago

Sales and Operations Administrator - Canada

SAMYANG AMERICA INC · CA

6 days ago
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About the Role

This foundational role supports the growth of Samyang Canada, playing a key part in expanding our presence in the Canadian market. The selected candidate will be employed by the Canadian entity and subject to applicable Canadian employment laws and benefits.

Responsibilities

  • Create analytical reporting processes and track key quantitative business metrics.
  • Identify performance gaps and clearly communicate opportunities to Sales and Operations teams.
  • Provide administrative and operational support across Sales, Operations, and Supply Chain.
  • Coordinate internal processes, reporting requirements, and documentation workflows.
  • Collaborate with Samyang America and Samyang Global HQ to ensure seamless inventory import fulfillment.
  • Support distributor order submissions, billing, onboarding, vendor coordination, internal communications, sales reporting, and meeting preparation.
  • Maintain retailer partner portals, including Vendor Portal, Retail Link, LDIA, and similar platforms.
  • Own and maintain GS1 profiles and product specification sheets.
  • Serve as the operational connector across the Canada BU, supporting smooth cross-functional alignment.
  • Assist leadership with task management, follow-ups, and organizational execution to help prevent bottlenecks.

Requirements

  • 5+ years of experience supporting multiple departments in insights, analytics, or operations roles.
  • Highly organized, detail-oriented, and proactive in anticipating needs before they arise.
  • Strong communication skills with the ability to coordinate effectively across diverse teams.
  • Comfortable working in fast-growth, high-ambiguity environments where processes and priorities evolve quickly.
  • High sense of ownership, reliability, and follow-through.
  • Strong problem-solving skills with a calm, solutions-oriented approach.
  • Advanced proficiency in Excel and familiarity with SAP.

Skills

  • Workflow management
  • Prioritization
  • Structure building
  • Documentation creation
  • Process creation
  • Multicultural collaboration
  • Cross-functional collaboration
  • Reducing friction
  • Improving operational clarity
  • Market research platforms (NIQ, Euromonitor, Numerator, Circana)
  • Consumer insights platforms
  • Retailer platforms (Vendor Portal, Retail Link, LDIA)
  • GS1 profiles
  • Product specification sheets
  • Korean language fluency (strategic advantage)

Location

  • Toronto, Canada

Work Type

  • Hybrid

Experience Level

  • 5+ years

About the Company

  • Samyang America is committed to providing equal employment opportunities to all individuals.
  • We do not discriminate in employment decisions on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other status protected by applicable federal, state, or local laws.
  • At Samyang, we embrace innovation not only in our products but also in how we work.
  • As part of our commitment to transparency and efficiency, we may use AI-powered tools to support aspects of our recruitment process.
  • While AI helps us streamline processes and better connect with candidates, all final decisions regarding hiring are made by our talent acquisition and hiring teams.

Equal Opportunity

  • Samyang America is committed to providing equal employment opportunities to all individuals.
  • We do not discriminate in employment decisions on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other status protected by applicable federal, state, or local laws.