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About the Role
This role supports AMP Bank in identifying, assessing, monitoring, and managing operational risks across Lending and Everyday Banking. It provides First Line risk support, challenges risk-in-change activity, strengthens control design, manages risk events and issues, and prepares risk insights for timely escalation and decision-making.
Responsibilities
- Lead risk assessments across business processes, projects, and change initiatives, ensuring risks are identified, managed, and reported in line with risk appetite, policies, and governance requirements.
- Partner with value streams and change teams to identify risks early, assess control impacts, and embed effective controls into new or enhanced processes, systems, and customer journeys.
- Conduct control testing, investigate risk events and issues, perform root cause analysis, and drive remediation actions to strengthen the control environment.
- Support business continuity, resilience testing, and CPS 230 obligations, while overseeing risk assessments and control considerations for Material Service Providers.
- Deliver meaningful risk reporting, dashboards, and trend analysis to identify emerging risks, control weaknesses, and opportunities for proactive risk mitigation.
- Build strong relationships across the Bank, Risk, and Change teams, providing risk education, governance support, and guidance that promotes a strong risk-aware culture.
Requirements
- Experience in risk, audit, assurance, controls, compliance, or a related role, ideally within banking, financial services, or a regulated environment.
- Understanding of risk management practices, including risk assessments, controls, issue management, and risk reporting.
- Exposure to risk management systems and frameworks, with experience tracking risks, issues, controls, or actions.
- Strong stakeholder engagement skills, with the ability to partner, influence, and provide practical advice across the business.
- A customer-focused mindset, strong organisational skills, and an interest in operational resilience and regulatory requirements, including CPS 230.
- Ability to adapt from BAU to ambiguity with ease.
- Commitment, grit, and a growth mindset.
- Willingness to jump in and deliver across a variety of areas.
- Ability to hold your own.
Skills
- Risk Assessment
- Governance
- Control Design
- Issue Management
- Root Cause Analysis
- Operational Resilience
- Third-Party Risk Management
- Reporting
- Stakeholder Engagement
- Risk Culture
- CPS 230
Location
- Australia
- New Zealand
Work Type
- Full-time
Experience Level
- Mid-level
Benefits
- Health and wellbeing support
- Opportunities to volunteer, fundraise, and give back to the community
About the Company
- AMP is a nimbler business with new leadership and thinking, aiming to redefine financial services and turn its legacy into something positive and powerful for the future.
- The company helps people with their banking, super, retirement, and finances, enabling them to see and make more of their financial potential.
- AMP has been operating for over 170 years and believes its work contributes to the prosperity of Australia and its people.
Equal Opportunity
- Dedicated to fostering inclusion, diversity, and a warm feeling of belonging.
- Encourages creativity, innovation, and quality decisions and performance.
- Supports candidates in the selection process to put their best self forward.
- Committed to enhancing employment opportunities for Aboriginal and Torres Strait Islander people.
- Enthusiastically encourages candidates from Aboriginal and Torres Strait Islander backgrounds to apply.