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About the Role
Parking Concepts, Inc. (PCI) is seeking a driven and reliable Manager Trainee for its San Francisco Bay Area operations. This is a hands-on operational and administrative role.
Responsibilities
- Provide administrative assistance at the regional office, including covering for the office manager during absences.
- Direct incoming calls to the appropriate PCI manager.
- Assist existing customers with account inquiries and help new customers sign up.
- Support personnel processes such as reviewing timesheets, posting job ads, onboarding new hires, and following up on compliance items.
- Provide backup coverage for location managers during time off.
- Respond to after-hours or weekend emergency calls when necessary.
- Assist in the daily operations of various parking facilities.
- Manage staffing and create bi-weekly schedules to cover absences.
- Ensure staff maintain high standards of professionalism and safety compliance.
- Conduct performance reviews and handle disciplinary actions.
- Audit all revenue documents and compile daily revenue summaries.
- Submit reports to the San Francisco regional office.
- Ensure revenue and access control equipment are properly maintained.
- Assist in company audit compliance activities, including key card audits, facility safety inspections, revenue and access control system checks, and spot audits.
- Assist the Marketing and Business Development team with market surveys, local event coordination, and strategic projects.
Requirements
- Bachelor’s degree (or equivalent); or Associate degree with 2 years of comparable parking management experience; or High school diploma with 4 years of comparable parking management experience.
- Strong command of Microsoft Excel, Word, and Outlook.
- Ability to quickly learn new software applications.
- Excellent written and verbal communication skills.
- Strong command of the English language.
- Prior experience in accounting or financial record-keeping practices is preferred.
- Background in the hospitality or customer service industry is preferred.
- Ability to drive both automatic and manual transmissions.
Skills
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Communication
Location
- San Francisco, CA
Work Type
- Full Time
Experience Level
- Management
Education Level
- Bachelor's degree
- Associate degree
- High school diploma
Salary/Compensations
- $70,500.00 - $75,000.00 Salary/year
Benefits
- Negotiable based on qualifications and experience.
About the Company
- Parking Concepts, Inc. (PCI) is seeking a driven and reliable Manager Trainee for our growing San Francisco Bay Area operations.