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About the Role
We are seeking an experienced and organized Automotive Parts Manager to lead our fast-growing Parts Department at Volvo Cars Brooklyn. In this role, you will oversee daily operations, manage inventory control, and direct vendor relationships. Your leadership will ensure seamless parts flow between our service technicians, wholesale accounts, and retail customers, while upholding Volvo's premium brand and luxury customer service standards.
Responsibilities
- Oversee ordering, receiving, stocking, and shipping of all genuine Volvo parts and lifestyle accessories.
- Maintain balanced inventory levels to maximize turnover and minimize obsolescence using CDK Global.
- Hire, train, mentor, and supervise parts counter staff, delivery drivers, and shipping clerks.
- Build strong relationships with Volvo Cars North America, regional warehouses, and approved suppliers to negotiate pricing and optimize inventory fill rates.
- Partner closely with service advisors and Volvo-certified technicians to verify diagnostics, speed up vehicle repair times, and minimize shop delays.
Requirements
- Minimum 2–3 years of automotive dealership parts management experience (Volvo or luxury/import OEM experience preferred).
- Advanced proficiency with CDK Global software is required.
- Expert mastery of Volvo Electronic Parts Catalogs (EPC) and ordering systems is highly desirable.
- Premium customer service mindset, excellent communication, conflict resolution, and strong organizational skills.
- High school diploma or GED required.
Skills
- CDK Global software
- Volvo Electronic Parts Catalogs (EPC)
- Volvo ordering systems
- Customer service
- Communication
- Conflict resolution
- Organizational skills
Location
- Brooklyn, NY
Work Type
- Full-Time
Experience Level
- 2-3 years
Education Level
- High school diploma or GED
- Volvo manufacturing certifications
- ASE parts certification
Salary/Compensations
- $100,000 – $130,000+ per year
Benefits
- Competitive salary package with performance bonuses ($90k–$130k+ potential)
- Medical, Dental, and Vision Insurance
- 401(k) retirement plan with matching options
- Paid time off (PTO) and paid holidays
- Employee vehicle and parts discounts
- Ongoing Volvo brand and factory training
About the Company
- Volvo Cars Brooklyn