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About the Role
CLEAR is building the secure identity company of the future, making experiences safer and easier. This Senior Software Engineer role will establish our Observability framework and foundations, accelerating the building and scaling of innovative systems that support our growing identity platform. You will drive Observability best practices to find and fix gaps in our observability and overall systems, and lead practices such as load testing, capacity planning, game days, and chaos testing.
Responsibilities
- Embed within the Engineering pillar to deeply understand the product and implement observability across all key flows
- Facilitate and build load testing cases, ensuring we understand the limits and scaling factors of our services and systems
- Contribute to observability and support the design of new services and systems, ensuring highly reliable and scalable concepts are implemented
- Build and lead practices such as game days, chaos engineering, and failure analysis
- Build long-term capacity plans, with an eye toward reliability and cost-efficiency
Requirements
- 6+ years of experience writing production-grade software in a modern language, such as Java and Python
- Strong knowledge of distributed systems concepts (e.g., CAP theorem), microservices architecture, and distributed tracing
- Experience with modern observability systems such as Datadog
- Experience with performance debugging tools and patterns, including reading flame graphs
- A strong product and user-centric mindset
- Desire to continuously improve systems and environments
- Demonstrated history of owning complex, cross-functional projects and driving them from idea to production with a bias for action
- Excellent communication skills with the ability to explain technical concepts and influence both technical and non-technical stakeholders
- Comfortable operating in ambiguous environments, making thoughtful tradeoffs, and independently driving work forward
- A collaborative mindset with a passion for mentoring others, continuously improving engineering practices, and building products that deliver measurable customer and business impact
Skills
- Java
- Python
- Distributed systems concepts
- Microservices architecture
- Distributed tracing
- Datadog
- Performance debugging
- Flame graph analysis
Location
- Onsite
Work Type
- Full-time
Experience Level
- Senior
Salary/Compensations
- $225,000 - $300,000
Benefits
- Comprehensive healthcare plans
- Family-building benefits (fertility and adoption/surrogacy support)
- Flexible time off
- Annual wellness stipend
- Free OneMedical memberships for you and your dependents
- A CLEAR Plus membership
- 401(k) retirement plan with employer match
- Catered lunches every day
- Fully stocked kitchens
- Invest in well-being and learning & development with stipends and reimbursement programs
About the Company
- CLEAR is building THE secure identity company of the future.
- Our mission is to make experiences safer and easier—physically and digitally.
- With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel.
- Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences.
- Today, CLEAR is well-known as a leader in digital and biometric identification, reducing friction for our members wherever an ID check is needed.
Equal Opportunity
- Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.
- CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.
- We are committed to a transparent and secure hiring process. All communications related to this role will come directly from a CLEAR employee through valid CLEAR channels (e.g., a valid @clearme.com email address or verified CLEAR LinkedIn profile). We encourage candidates to remain alert to job scams and to report any suspicious activity.