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About the Role
This role offers the opportunity to join a large and diverse team of professionals working collaboratively toward a common goal with a focus on knowledge growth and personal development. We are seeking motivated candidates to help support our continued success over the longer term.
Responsibilities
- Responsible for a portfolio of clients and prospects with accountability for retention of clients and new business development.
- Manage and develop client and Willis relationships, grow the portfolio within the business unit and support the conversion of prospects.
- Understand clients’ business and their risk management needs and look for solutions to deliver those needs through the provision of ongoing service.
- Actively support the drive of the sales process and business area practice activity in relation to winning, retaining and developing profitable new clients.
- Work closely and maintain working relationships with market contacts, and the Broking Team, as required.
- Lead and deliver the end-to-end ongoing client service, adhering to standardised policies, procedures and service standards.
- Support the BU in accurate budgeting, forecasting and tracking of revenue.
- Provide feedback on corrective action required to retain clients or enhance process performance, actively supporting the implementation of any actions that are put in place.
Requirements
- Experienced knowledge of insurance markets globally in order to deal effectively with client and Willis’ needs.
- Proven track record of delivering high levels of client service.
- Strong practical knowledge of account development and appropriate tools to achieve this aim.
- Experienced at new business sales process and track record of converting prospects to clients.
- Skilled at building effective relationships, at all levels, with clients, prospects, associates, insurers and external specialists.
- Strong communication, negotiation and influencing skills.
- Experience of working with and adhering to processes and systems to support client service delivery.
Skills
- Client Relationship Management
- Business Development
- Placement Management
- Operational and Service Delivery
- Communication
- Negotiation
- Influencing
Location
- Global
Work Type
- Hybrid
Experience Level
- Experienced
Education Level
- Degree level (preferred)
- ACII or similar professional qualifications (preferred)
Benefits
- 25 days of annual leave
- Extra WTW day
- Private healthcare
- Life insurance
- Group income protection
- Regular health assessments
- Defined contribution pension scheme with matched contributions up to 10%
- Employee assistance programme
- Fully paid volunteer day
- Electric vehicle car scheme (optional)
- Share scheme (optional)
- Cycle-to-work programme (optional)
- Dental cover (optional)
- Optical cover (optional)
- Critical illness protection (optional)
About the Company
- Within GB Retail, the Manufacturing and Industrial Practice specialises in complex global manufacturing clients with deep experience in a number of sub-sectors including defence contracting, consumer brands, packaging, automotive, and food and beverage.
Equal Opportunity
- Committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants.
- If you foresee any barriers, from the application process through to joining WTW, please email candidatehelpdesk@wtwco.com