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About the Role
You will help cultivate an environment that promotes authentic employee and customer experiences, guided by our culture and mission of adding joy. You will role model the Indigo Beliefs by being authentic, seeking inspiration, and knowing your audience, influencing customers through storytelling and connecting them to our brand.
Responsibilities
- Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
- Use merchandising standards to create a visually appealing, stimulating store
- Align with Store leadership on goals and objectives for fiscal year
- Create a warm and welcoming environment in our stores
- Add joy to our customers' lives
- Leverage our product to tell stories
- Engage and connect with our customers on the floor
- Curate specific product collections for each customer
- Role model Indigo’s High-Performance Characteristics
- Seek information regarding new products, promotions, and programs
- Contribute to an environment where health and safety is a top priority
- Take accountability to respond to customer feedback in a timely manner
- Hold self and others accountable
- Own self-development and provide continuous feedback to colleagues and Leadership Team
- Share ideas with Leadership Team on how to improve the employee and customer experience
Requirements
- Experience in specialty retail or a retail environment preferred but not required
- Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
- Demonstrated commitment to creating an exceptional employee and customer experience
- Ability to be mobile on the sales floor for extended periods of time
- Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
- Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings
- Available to support the daily operations of the store, before or after the store closes (5am or 10pm start time) as needed
- Bilingualism (French/English) is required for all positions in Québec; other languages an asset
Skills
- Customer service
- Merchandising
- Inventory management
- Sales
- Communication
- Teamwork
- Adaptability
- Flexibility
- Bilingualism (French/English)
Location
- Canada
Work Type
- Seasonal
- Part-Time
Experience Level
- Retail experience preferred but not required
Salary/Compensations
- CAD 17.60 - CAD 26.40 - hourly
About the Company
- Dedicated to telling stories and creating experiences.
- Canada’s Cultural Department Store.
- We love books and all things beautiful.
- We exist to add joy to our customers’ lives each and every time they interact with us and our products.
- We treat each other the way we’d treat a valued friend.
- We inspire each other to do our best work.
- We seek to ignite creativity and innovation every day.
- We give back to the communities in which we operate.
Equal Opportunity
- We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone.
- We are driven to be an equitable employer, which highly values your diverse backgrounds, experiences, and perspectives.
- We welcome all applicants and encourage applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+ and people with disabilities.
- Accommodations are available upon request to individuals who self-identify as having a disability or special need.
- At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values.
- We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve.
- We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities.
- If you require an accommodation during the recruitment process, please contact Human Resources at [email protected].