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About the Role
We’re looking for a Logistics & Front Desk Associate to own inbound and outbound package flow, while also serving as a key front-of-house presence at our front desk. This hybrid role ensures every package, shipment, and delivery is tracked, sorted, and delivered to the right person or team — without loss or delay — while providing a professional, welcoming front desk experience for employees, candidates, and visitors. You’ll work closely with Supply Chain, Facilities, and engineering teams to eliminate lost packages, cut down search time, and stand up a single, well-organized shipping/receiving location for the office. The Logistics & Front Desk Associate will report to the Supply Chain Lead.
Responsibilities
- Serve as the primary owner of all inbound and outbound shipping and receiving for the office, establishing and maintaining a dedicated, well-labeled shipping/receiving location
- Receive, log, sort, and route packages, mail, and freight to the correct recipient, team, or storage area
- Coordinate outbound shipments, including carrier pickups, labeling, and documentation
- Maintain accurate shipping/receiving logs and reconcile discrepancies
- Serve as a front desk ambassador: greet and check in visitors, employees, and candidates; manage sign-ins and badges; answer and route calls and inquiries
- Direct and control the flow of foot traffic into the office, including vendors and Dashers dropping off deliveries
- Support day-to-day office and facilities operations, submitting and tracking work order tickets as needed
- Partner with Supply Chain, Facilities, and Engineering to continuously improve package intake, storage, and hand-off processes
- Provide basic purchasing/procurement support (e.g., Coupa, Brex) and reconcile receipts and invoices related to shipments
Requirements
- 1+ years of experience in shipping/receiving, mailroom, warehouse, logistics, or front desk/office coordination
- Highly organized and detail-oriented
- Strong communication and interpersonal skills, and are comfortable being the first point of contact for guests and employees
- Ability to juggle multiple priorities in a fast-paced environment
- Comfortable with everyday office and procurement systems and technology (Google Workspace, Slack, visitor management, Coupa, Brex, or similar)
- Able to lift and move packages up to 40 lbs as part of daily shipping/receiving duties
- Bring sound judgment, discretion, and a customer-focused mindset
Skills
- Shipping/receiving
- Mailroom operations
- Warehouse management
- Logistics coordination
- Front desk operations
- Office coordination
- Communication skills
- Interpersonal skills
- Multitasking
- Google Workspace
- Slack
- Visitor management systems
- Coupa
- Brex
- Procurement systems
Location
- Remote
Work Type
- Hybrid
- Full-time
Experience Level
- 1+ years
Salary/Compensations
- $76,900—$113,000 USD
Benefits
- 401(k) plan with employer matching
- 16 weeks of paid parental leave
- Wellness benefits
- Commuter benefits match
- Paid time off
- Paid sick leave
- Medical benefits
- Dental benefits
- Vision benefits
- 11 paid holidays
- Disability insurance
- Basic life insurance
- Family-forming assistance
- Mental health program
About the Company
- At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
- DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Equal Opportunity
- We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
- Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
- Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
- If you need any accommodations, please inform your recruiting contact upon initial connection.