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About the Role

The Director of Broadcast Engineering owns the complete broadcast signal chain, from studio cameras to digital streaming endpoints. This role leads the Broadcast Engineering team, ensuring broadcast uptime, audio/video quality, FCC compliance, transmission reliability, and technology modernization. The Director is also responsible for the accurate and compelling presentation of products during live commerce broadcasts.

Responsibilities

Manages a team of Broadcast Engineers, including hiring, scheduling, performance management, and on-call rotation oversight.
Owns capital planning and budget for broadcast infrastructure.
Acts as the primary liaison between engineering and production, programming, IT, and executive leadership.
Ultimate accountable owner for FCC compliance, uptime, and disaster recovery/business continuity planning.
Sets the technology roadmap, including IP-based video migration, cloud playout, automation systems, and cybersecurity for broadcast networks.
Ensures broadcast technology supports the accurate and compelling presentation of products.
Strategic planning for long-term technology upgrades, vendor/contract negotiation, and capital expenditure justification.
Team leadership including hiring, training, mentoring, and succession planning for engineering staff.
Operational oversight to ensure 24/7 broadcast reliability, managing outage escalation and root-cause response.
Ensuring FCC regulatory adherence, safety programs, and business continuity/disaster recovery.
Partnering closely with Production, Sales, Merchandising, Programming, Ecommerce, IT, Facilities, Finance and executive leadership.
Managing relationships with equipment manufacturers, satellite/uplink providers, and system integrators.
Establishing measurable service levels, monitoring, escalation procedures, and redundancy standards.
Maintaining disaster-recovery plans for all mission-critical broadcast systems.
Leading root-cause analysis and corrective action following significant technical incidents.

Requirements

Typically 10+ years in broadcast/media engineering, with at least 3–5 years in a supervisory or management capacity.
Track record managing teams responsible for live production, master control, or transmission systems.
Experience with capital budgeting and vendor negotiation.
Deep knowledge of broadcast systems: RF/satellite, video servers, switching/routing, IP-based workflows, studio automation.
Familiarity with IT infrastructure as it intersects with broadcast (networking, cybersecurity, virtualization).
Understanding of FCC regulations and compliance requirements.
Proven people management (hiring, coaching, performance reviews, scheduling a 24/7 team).
Strong communication skills for translating technical issues to non-technical executives.
Budget ownership and vendor negotiation experience.
Change management skills, especially around technology transitions (e.g., SDI to IP).
Remaining in a stationary position—often standing, or sitting for prolonged periods.
Adjusting or moving objects up to 40 pounds in all directions.
May need to reach above head or use a ladder to bring files or supplies down.
Repeating motions that may include the wrists, hands, and/or fingers (often in front of a computer).

Skills

Broadcast systems
RF/satellite
Video servers
Switching/routing
IP-based workflows
Studio automation
IT infrastructure
Networking
Cybersecurity
Virtualization
FCC regulations
People management
Communication
Budget ownership
Vendor negotiation
Change management
SDI to IP transitions

Location

Austin, Texas

Work Type

Full-time

Experience Level

10+ years in broadcast/media engineering
3-5 years in a supervisory or management capacity

Education Level

Bachelor's degree in Electrical Engineering, Broadcast Technology, or related field preferred
Equivalent hands-on experience with progressive leadership responsibility accepted in lieu of a degree
SBE certifications at a senior level (CBRE, CBNT, or similar) preferred
FCC General Radiotelephone Operator License (GROL) preferred
Project management credential (PMP) is a plus

Benefits

Company-paid, employee-only medical, dental, vision, and life insurance.
4% 401(k) matching.
Company ME profit sharing.
Up to 15 days of PTO & vacation time.
Maternity/paternity leave.
Company-covered short-term & long-term disability.
Paid training time.
Paid volunteer time.
1 floating holiday.
6 paid holidays.
Corporate discounts & employee sales & discounts.
Tuition reimbursement and scholarship (for dependents going to college).
Employee Assistance Program.

About the Company

Shop LC is an electronic retailer of jewelry and lifestyle products headquartered in Austin, Texas, with approximately 550 employees.
Products are sold through TV, website, OTT, marketplaces, and social media.
The US retailing unit and subsidiary of Vaibhav Global Limited (VGL), a vertically integrated company founded in India 35 years ago with a turnover of $246 million in FY2022.
Other VGL retailing units are in the UK (Shop TJC) and Germany (Shop LC, Germany).
The VGL Group ships approximately 50,000 products daily across the US, UK, and Germany.
VGL Group operates global offices in India, China, Indonesia, and Thailand.
Committed to supporting the community and protecting the environment with the purpose of Delivering Joy.
The Your Purchase Feeds… program donates one nutritious meal to a school-going child for each item sold.
Aims to distribute one million meals daily by 2040.
Committed to protecting the environment by reducing carbon footprint and becoming net zero by 2032.
Core values include Teamwork, honesty, commitment, passion, and a positive attitude.