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About the Role
As a Technical Program Manager (TPM), you will report to the Director, Project Management to support the Data & Personalization initiative, enabling personalized user experiences for our membership community. You will work across Digital Product Squads, IT, the Data Office, and Marketing to identify and execute the development and instrumentation of the D&P technical foundation. This role is hybrid and will help increase membership and retention, expanding Consumer Reports’ impact to help consumers and drive marketplace change.
Responsibilities
- Oversee one or more highly complex or enterprise-wide IT program(s) consisting of multiple projects.
- Develop the program strategy, supporting business cases and various enterprise-wide high-level project plans.
- Ensure integration of projects and adjust project scope, timing, and budgets as needed, based on the needs of the business.
- Engage with IT and business executives, as well as external partners, to relay the strategy, goals, and updates regarding the program.
- Maintain accountability for the successful execution of all IT portfolio projects, ensuring they are completed on schedule, remain within budget, and fulfill all strategic business goals.
- Track key project milestones and recommend adjustments to Project Managers, as needed.
- Partner with senior leadership of the business community to identify and prioritize opportunities for utilizing IT to achieve the goals of the enterprise.
- Manage JIRA Product Backlogs and work with Product Management teams to support product development needs.
Requirements
- Bachelor’s or Master’s Degree in Computer Science, Business Administration, or other related field AND/OR 10-15 years of IT and business industry work experience.
- At least 3-years of leadership experience required.
- At least 5-years of project management experience required.
- Project Management certification.
- Experience as a Business Systems Analyst.
- Ability to work with technical teams to understand needs, ask the right questions, and translate technical requirements into something business stakeholders can easily understand and approve.
- Ability to work with business stakeholders to identify & capture business & functional requirements, and then work with technical stakeholders to translate those into technical requirements.
- Clear communicator able to communicate measurable goals and provide constructive feedback.
- Strong cross-functional program management skills, including communication, organization, influence, and dependency management.
- High-level decision-driving skills.
- Ability to manage competing priorities.
- Collaborative approach to removing barriers and building cross-functional support.
Skills
- Project Management
- Business Systems Analysis
- Communication
- Organization
- Influence
- Dependency Management
- Decision Driving
- Managing Competing Priorities
- Collaboration
- JIRA Product Backlog Management
Location
- Yonkers, NY
- Washington, DC
- Colchester, CT
- Arizona
- California
- Connecticut
- Illinois
- Maryland
- Massachusetts
- Michigan
- New Hampshire
- New Jersey
- New York
- Texas
- Vermont
- Virginia
- Washington, DC
Work Type
- Hybrid
- Onsite 3 days per quarter
- Occasional in-office team meetings
Experience Level
- 10-15 years of IT and business industry work experience
- 3+ years of leadership experience
- 5+ years of project management experience
Education Level
- Bachelor's Degree in Computer Science, Business Administration, or other related field
- Master's Degree in Computer Science, Business Administration, or other related field
- Equivalent work experience
Salary/Compensations
- NY/California: $150K-$170K annually
- DMV/Massachusetts: $130K-$150K annually
- Colchester, CT and additional approved CR locations: $125K-$145K annually
Benefits
- Medical benefits that start on your first day
- Behavioral health coverage
- Family planning
- Generous 401K match
About the Company
- Consumer Reports is an independent, nonprofit organization dedicated to a fair and just marketplace for all.
- CR is known for rigorous testing and trusted ratings on thousands of products and services.
- CR reports extensively on consumer trends and challenges, and surveys millions of people in the U.S. each year.
- CR leverages an evidence-based approach to advocate for consumer rights, working with policymakers and companies to find solutions for safer products and fair practices.
Equal Opportunity
- Consumer Reports is an equal opportunity employer and does not discriminate in employment on the basis of actual or perceived race, color, creed, religion, age, national origin, ancestry, citizenship status, sex or gender (including pregnancy, childbirth, related medical conditions or lactation), gender identity and expression (including transgender status), sexual orientation, marital status, military service or veteran status, protected medical condition as defined by applicable state or local law, disability, genetic information, or any other basis protected by applicable federal, state or local laws.
- Consumer Reports will provide you with any reasonable assistance or accommodation for any part of the application and hiring process.