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About the Role

WELL Health Diagnostic Centres is seeking a Regional Director to oversee operations and ensure high-quality service delivery across multiple clinics. This role involves managing clinic performance, staff, and physician relations to meet corporate objectives and enhance patient care.

Responsibilities

Ensure clinics operate in accordance with corporate objectives, policies, programs, and service standards.
Ensure consistent delivery of high-quality service to meet or exceed patient and physician expectations.
Monitor business analytics and accountability reports for regional clinics and take appropriate actions.
Plan and organize clinic operations, including facilities, equipment maintenance, and Human Resources requirements.
Coordinate with physicians, assist in recruitment, and arrange staff changes including recruitment, promotion, transfer, and discipline.
Arrange renewal and compliance with Collective Bargaining Agreement, if applicable.
Identify opportunities for new services at clinics.
Assist in procurement of equipment, service contracts, and critical supplies.
Monitor patient satisfaction and take appropriate action for adverse feedback.
Improve employee engagement through initiatives supporting employee growth and development.
Coach and mentor clinic managers and site leads to improve patient flow, efficiency, reduce wait times, and optimize staff schedules.
Submit biweekly progress reports and present at senior management meetings focusing on personnel, wait times, business development, and new initiatives.
Collaborate with Physician Relations to maintain and improve relationships with referring physicians.
Coordinate with Facilities to plan and organize new clinic locations in the region.
Implement procedural, administrative, and organizational changes as per corporate objectives.
Support client-focused services to monitor client satisfaction and address negative issues.
Positively influence clinic staff, including physicians, nurses, physician’s aids, and administrative staff, to ensure efficient and effective clinic operations.

Requirements

5+ years of management experience in the healthcare industry.
Ability to rapidly learn and adapt to changing environments and clients.
Self-starter that thrives in entrepreneurial environments.
Ability to operate with a high degree of integrity and sincerity.
Demonstrated leadership, reliability, and flexibility.
Willingness to travel throughout Ontario, when required.

Skills

Excellent written and oral presentation skills with ability to engage, inspire, and build credibility.
Excellent interpersonal, communication, and relationship building skills enabling development and maintenance of strong relationships with healthcare professionals (influencing, teamwork, empowerment, conflict resolution management).
Excellent written and verbal communication skills combined with excellent patient care.
Effective decision-making and problem-solving skills.

Location

Ontario

Work Type

Full-time

Experience Level

5+ years management experience in healthcare

Education Level

Bachelor’s degree in sciences, healthcare, or related field.

Benefits

Full access to group medical benefits
External wellness platforms
Competitive pay
Extended health and dental benefits
Paid time off
Exclusive perks through Perkopolis with 5,000+ discounts
Medical & dental benefits
Corporate discounts and referral bonuses
Travel opportunities with mileage and travel premiums (where applicable)

About the Company

WELL Health Diagnostic Centres is the largest operator of independent diagnostic health facilities in Ontario, with over 60 accredited locations offering cardiology, radiology, respirology, and sleep diagnostic services.
Committed to delivering shorter wait times, faster report turnaround, and the highest standard of patient care.
A top employer of choice recognized as Canada’s Best Managed Companies, Great Place to Work®, Canada’s Top Growing Companies, and the Consumer Choice Award.
Dedicated to attracting, developing, and retaining the best healthcare professionals.
Offers compassionate and connected healthcare with over 1,000 healthcare professionals across Canada.
Supports employee wellness and work-life balance.
Provides opportunities for growth with rapid expansion and 60+ clinics across Canada.
Fosters a collaborative and supportive culture with strong leadership, mentorship, continuing education, training, development, internal mobility, and clear career growth pathways.

Equal Opportunity

WELL Health Diagnostic Centres welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
WELL Health Diagnostic Centres is an equal opportunity employer. If you require accommodation for a disability at any stage of the recruitment process, please notify Human Resources.