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About the Role
Store Associates deliver exceptional customer experiences by fostering partnerships. They collaborate with the Store Manager and other team members in an upbeat environment to drive sales, achieve goals, and uphold high retail standards.
Responsibilities
- Ensure exemplary service in a friendly environment where customers are top priority and strong partnerships are fostered.
- Perform day-to-day operations of a retail store including inventory and cash management, and general retail store upkeep.
- Communicate consistently with area DSCs to meet and exceed sales goals.
- Contribute to sales growth by participating regularly in product knowledge classes and other training opportunities.
- Maintain a high standard of store appearance including merchandising, product placement, marketing, and cleanliness.
- Accurately and efficiently complete all sales transactions and balance cash drawer daily.
- Properly process returns and discounts, aligning with the company's stated policy and procedures.
- Stay current with market trends, make product recommendations, and drive sales.
Requirements
- Possess a cheerful working attitude.
- Have prior retail sales experience.
- Have a passion for the beauty industry.
- Work well independently and with others.
- Thrive in a fast-paced workplace.
- Enjoy problem-solving.
- Familiar with POS (point of sale) systems and can learn new technologies.
- Can work a flexible schedule including Saturdays if needed.
- Have reliable transportation.
- High school diploma.
- Retail and/or customer service experience preferred.
- Stand and walk for 8 hours per day.
- Lift up to 30 pounds.
Skills
- Customer service
- Inventory management
- Cash management
- Sales
- Merchandising
- Point of Sale (POS) systems
Location
- On-site
Work Type
- Part-time
Experience Level
- Entry Level
Education Level
- High school diploma
Benefits
- Health, Dental, Vision, Life, and AD&D Insurance
- Health Savings Account or Flexible Spending Account
- Employee Assistance Program
- 401 (k) Retirement Plan with company match
- PTO
- Holiday pay
- Sam’s Club membership
- Discounts on exclusive hair products
- Employee referral program
About the Company
- SSG is a company focused on delivering exceptional customer experiences through partnership and driving sales in an upbeat environment.
Equal Opportunity
- SSG is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer. Candidates are considered for employment with SSG without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, veteran status, or other classification protected by applicable federal, state or local law.