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About the Role
As a representative for our company, you will serve as a host/hostess to customers, acting as the frontline for customer service. You will support kitchen staff by accommodating any special needs of guests. This role involves inspecting dining room serving stations and tables for cleanliness, restocking supplies, setting tables, bussing tables, taking orders, preparing beverages, and expediting orders.
Responsibilities
- Accommodates and special needs of the guests.
- Inspects dining room service stations for neatness/cleanliness, restocks food and condiment stations while avoiding contamination.
- May prepare beverages and expedite food orders.
- Monitors the number of guests entering/exiting the café.
- Stock/Re-stock utensils, plates, glasses in the service area.
- Uses carts to transport utensils, glassware, plates, and food.
- Acts as a host/hostess for guests, takes orders, and set/re-set tables with place settings.
- Restocks food and condiment stations while avoiding contamination.
- Follows safety and sanitation procedures with all guidelines from OSHA, Department of Public Health and Risk Management.
- Other duties as assigned.
Requirements
- Must have and maintain an active Handlers’ Card (ServSafe) and adhere to local food handler requirement.
- Authorized to work in the U.S.
Skills
- Interpersonal and organizational skills.
- Excellent culinary skills.
- Sense of urgency.
- Strong communication, time and resource management and planning skills.
- Ability to manage multiple tasks and projects on a consistent basis.
- Customer service.
- Professional appearance.
- Ability to move throughout the café and kitchen.
- Ability to wipe down tabletops, table legs, pick up debris off the floor, and wipe down booth seats in all areas of the operation.
- Knowledge of safety and sanitation in the workplace.
- Ability to lead a team
Work Type
- Monday to Friday: 9:00am - 5:30pm
- No Weekends
Experience Level
- 1+ year experience in a food service operation and or customer service role.
Education Level
- High School diploma, GED or equivalent.
Salary/Compensations
- $32.00 per hour
Benefits
- Snacks and meals provided during shifts
- Medical, Dental, and Vision Insurance
- 13 paid holidays
- 401K with match
- Vacation and Sick days
- Long Term Disability
About the Company
- It's fun to work in a company where people truly BELIEVE in what they're doing!
- We're committed to bringing passion and customer focus to the business.
- If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Equal Opportunity
- Flagship is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
- We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
- Under the Americans with Disabilities Act, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job.