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About the Role

As a Senior AI / ML Product Manager at WGU, you will shape and deliver platforms, governance, and capabilities that empower teams to safely and effectively leverage artificial intelligence and machine learning. You will partner closely with engineering, design, data, and business stakeholders to define product strategy, prioritize investments, and deliver measurable outcomes that advance organizational goals. This is an opportunity to influence the future of AI enablement in a mission-driven organization while working on complex, high-impact challenges.

Responsibilities

Define and execute product strategies and roadmaps that enable enterprise-wide AI and machine learning capabilities.
Partner with engineering, UX, data, and business stakeholders to identify opportunities, prioritize investments, and deliver customer value.
Lead discovery efforts to deeply understand user needs, business objectives, and technical constraints.
Drive outcome-based product management practices, establishing success metrics and using data to inform decision-making.
Manage prioritization, roadmap planning, and tradeoff decisions across competing business and technical demands.
Collaborate with stakeholders across the organization to support AI adoption, governance, platform enablement, and operational excellence.
Communicate product vision, progress, risks, and outcomes to leaders, including executive-level audiences.

Requirements

Bachelor's degree.
5+ years of professional experience, or 3+ years with a master's degree, or a doctorate or terminal degree without experience.
4+ years of demonstrated experience working as a software Product Manager.
Experience working in Agile environments.
Enterprise AI implementation experience, including AI adoption, governance, vendor evaluation, token management, cost management, access management, or related capabilities.
Experience supporting machine learning products or platforms that deliver meaningful business outcomes.
Experience enabling AI capabilities that are broadly adopted across an enterprise rather than supporting a single application or use case.
Experience working with large, unstructured datasets to generate actionable insights and business value.
Demonstrated ability to articulate measurable business impact, including efficiency gains, operational improvements, customer value, or revenue impact.
Excellent presentation, written, and verbal communication skills.
Strong passion for exploring and understanding customer needs.
Natural leadership instincts with a positive team-building approach.
Demonstrated ability to define product strategy, prioritize work, and deliver measurable business outcomes.
Experience partnering with cross-functional teams including engineering, design, data, and business stakeholders.
Ability to measure product health and leverage data to drive prioritization and product decisions.
Experience influencing senior leaders and executive stakeholders and driving cross-functional alignment.
Experience in higher education or education technology.
Broad exposure to enterprise platforms, developer tooling, data platforms, identity and access management, enterprise payments, or related technical product domains.
Candidates who meet the stated experience requirements and demonstrate the skills needed for success are encouraged to apply.

Skills

AI
Machine Learning
Product Management
Agile
Enterprise AI implementation
AI adoption
Governance
Vendor evaluation
Token management
Cost management
Access management
Machine learning products
Machine learning platforms
Data analysis
Business impact articulation
Communication
Leadership
Cross-functional collaboration
Data-driven decision-making
Influencing senior leaders
Higher education
Education technology
Enterprise platforms
Developer tooling
Data platforms
Identity and access management
Enterprise payments

Location

Salt Lake City, Utah

Work Type

Full-time
In-office

Experience Level

Senior
5+ years professional experience
3+ years with a master's degree
4+ years as a software Product Manager

Education Level

Bachelor's degree
Master's degree
Doctorate or terminal degree

Salary/Compensations

$143,700.00 - $222,700.00

Benefits

Bonuses
Medical healthcare
Dental healthcare
Vision healthcare
Telehealth healthcare
Mental healthcare
Health savings account
Flexible spending account
Basic life insurance
Voluntary life insurance
Disability coverage
Accident supplemental coverage
Critical illness supplemental coverage
Hospital indemnity supplemental coverage
Legal coverage
Identity theft coverage
Retirement savings plan
Wellbeing program
Discounted WGU tuition
Flexible paid time off
Flexible paid sick time
11 paid holidays
Other paid leaves
Up to 12 weeks of parental leave

About the Company

WGU is driven by a mission to expand access to higher education through online, competency-based degree programs.
WGU is committed to being a great place to work for a diverse workforce of student-focused professionals.
The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders.
Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.