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About the Role

The Bid Solutions Manager will create and articulate solutions to meet public sector organizational needs, ensuring successful public sector bids. This role supports new opportunities, contract renewals, and identifies continuous improvement within existing clients. The manager will act as the internal point of contact for TSO’s publishing and technology solutions, assisting client and business development teams in crafting solutions for tenders and proposals.

Responsibilities

Collaborate with operations, technology, client management, business development, and marketing teams to develop compelling client solutions.
Serve as the internal point of contact for information on TSO’s publishing and technology solutions.
Maintain awareness and understanding of all solutions offered by Williams Lea.
Stay informed about market trends, competitors, client and customer needs, and emerging technologies.
Enable opportunity qualification by working with Business Development Directors and public sector operations teams to conduct discovery based on tender requirements.
Facilitate solution design workshops with subject matter experts and lead bid workstreams, producing clear outputs for bid development.
Translate customer challenges and TSO differentiators into win themes.
Articulate solutions clearly in written answers to meet public sector bid scoring requirements.
Coordinate submissions to public sector frameworks.
Work with subject matter experts and finance to cost solutions and create commercial proposals.
Develop a library of core solutions content for tenders and proposals.

Requirements

Experience designing solutions for complex client and customer requirements.
Strong stakeholder engagement and workshop facilitation skills.
Experience supporting bids, tenders, proposals, or business development activities.
Strong analytical and problem-solving capabilities.
Excellent proposal writing and presentation skills.
Ability to explain complex concepts clearly, accurately, and persuasively.
Understanding of technology and digital solutions.
Commercial awareness.
Knowledge of UK public sector procurement and bidding processes.
Publishing technology background.
Formal qualifications in Service Design, Business Analysis, Solution Architecture, Project Management, or related disciplines.
Customer-focused.
Innovative and creative in problem solving with strong critical thinking skills.
Focused, with attention to detail, while maintaining a broad business perspective.
Ability to manage multiple priorities and work both collaboratively across teams and independently.

Skills

Stakeholder engagement
Workshop facilitation
Bid support
Tender support
Proposal support
Business development
Analytical skills
Problem-solving
Proposal writing
Presentation skills
Complex concept explanation
Technology understanding
Digital solutions understanding
Commercial awareness
UK public sector procurement knowledge
UK public sector bidding process knowledge
Publishing technology
Service Design
Business Analysis
Solution Architecture
Project Management
Customer focus
Innovation
Creativity
Critical thinking
Attention to detail
Priority management
Collaboration
Independent work

Location

Hybrid
Norwich, NR7 OHR
London, W1F 9SJ

Work Type

Permanent
Full Time

Experience Level

Manager

Education Level

Formal qualifications in Service Design, Business Analysis, Solution Architecture, Project Management or related disciplines are desirable.

Salary/Compensations

£55,000 per annum

Benefits

Company benefits
25 days holiday, plus bank holidays (pro-rata for part time roles)
Salary sacrifice schemes
Retail vouchers – including our TechScheme
Life Assurance
Private Medical Insurance
Dental Insurance
Health Assessments
Cycle-to-work scheme
Discounted gym memberships
Referral Scheme
Future career development prospects

About the Company

Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms.
Williams Lea employees, nearly 7,000 people worldwide provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations.
TSO is a UK based content publisher, delivering high quality publishing solutions, across multiple formats on behalf of clients to end customers in the UK and globally. Originally specialising in government regulatory publishing, TSO is actively developing new clients in private sector professional publishing.

Equal Opportunity

The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.
If you have a disability and prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at careersatWL@williamslea.com(we do not accept applications to this email address).