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About the Role
Corus Entertainment is seeking a dynamic and innovative professional to join the Broadcast Operations team at our Toronto location as a Master Control Operator. The Master Control Operator is part of a team responsible for monitoring and operating broadcast equipment and technologies to execute scheduled live and pre-recorded programs, commercials, and promos for all networks originating from Corus. Operators use a unique skillset to ensure revenue protection and viewer satisfaction. The team works extensively with various internal departments and external clients, maintaining a high level of customer service while meeting strict deadlines in a 24/7/365 broadcasting environment.
Responsibilities
- Monitor the quality and signal integrity of all networks originating from Corus
- Operational execution of live and server-based program content, commercials and promos, and any last minute schedule changes
- Ensure Accessibility conditions of license are met for all networks originating from Corus
- Conduct advanced and periodic monitoring checks and take corrective actions to ensure regulatory compliance and a positive viewer experience
- Protect revenue for paid advertisements, lower/vertical thirds, infomercials, etc.
- Report, document and escalate all issues related to playout
- Participate in training programs for any relevant equipment and workflow changes related to Master Control
- Participate in and contribute to team-based projects to reach a departmental objective
- Follow existing departmental procedures, workflows, and documentation
- Liaise with and properly escalate information to internal teams and external clients to mitigate and resolve technical issues to ensure a seamless, uninterrupted viewing experience
- Stay current with equipment, workflows and procedural changes required to perform tasks
- Provide playout execution and support in a 24/7/365 broadcasting environment for all networks originating from Corus
Requirements
- Diploma or degree in broadcasting, communications, media or other technology fields or equivalent experience
- Previous experience with Mediator media asset management system and Playtime broadcast automation
- Understanding of file-based workflows and server-based technology
- Understanding of video codecs, formats and standards, aspect ratios, multi-channel audio configurations (2.0, 5.1, DV), and closed captioning
- Proficiency in computer skills – Microsoft Office suite and other integrated applications and communication tools
- Able to work a flexible schedule that may include evenings, overnights and weekends
- Must be adaptable, able to multi-task and work with acute attention to detail
- Communicate in a positive, friendly manner and with a customer service approach
- Ability to handle challenging situations with professionalism, empathy and sincerity
- Able to work a flexible schedule that may include evenings, overnights and weekends
Skills
- Mediator media asset management system
- Playtime broadcast automation
- File-based workflows
- Server-based technology
- Video codecs, formats and standards
- Aspect ratios
- Multi-channel audio configurations (2.0, 5.1, DV)
- Closed captioning
- Microsoft Office suite
- Integrated applications and communication tools
- Adaptability
- Multitasking
- Attention to detail
- Positive communication
- Customer service approach
- Professionalism
- Empathy
- Sincerity
Location
- Toronto, ON
Work Type
- Full-Time
- Onsite
Education Level
- Diploma or degree in broadcasting, communications, media or other technology fields or equivalent experience
About the Company
- At Corus Entertainment, we’re shaping the future of media in Canada—home to the country’s biggest hits, most trusted news, and greatest value.
- Our mission is simple: to create engaging content, connect with audiences wherever they are, and drive meaningful growth.
- Guided by our values—Think Boldly, Make a Positive Impact, Win as a Team, and Own the Outcome—we bring creativity and collaboration to everything we do.
- If you’re ready to make an impact, there’s a place for you at Corus.
Equal Opportunity
- Every day, we work hard to become an even more diverse, equitable and inclusive workplace that supports the well-being of our people and makes a positive difference in our communities.
- We want our workforce to reflect the full diversity of communities across Canada.
- We are committed to providing an accessible experience for candidates of all abilities. Please let your recruiter or the hiring manager know if you require any adjustments throughout the recruitment process or email us in confidence at accessibility@corusent.com.