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About the Role

This position is responsible for achieving and growing sales within the assigned territory, acting as a key resource to support major account relationships and providing ongoing support to the product distribution network by maintaining strong customer relationships. The role serves as the primary point of contact, communicating pricing, stock levels, and marketing programs, while ensuring customer information accuracy and processing orders.

Responsibilities

Achieve and grow sales within the assigned territory.
Support major account relationships as a key resource.
Provide ongoing support to the product distribution network.
Maintain strong customer relationships.
Communicate pricing structure, stock levels, and marketing programs.
Ensure accuracy of customer information.
Process customer orders.
Develop and prepare submissions, sales orders, and pro forma invoices.
Coordinate with operations for order status tracking.
Collaborate with accounting for account management support.
Support additional growth opportunities across all professional segments.
Establish, maintain, and manage sales-related communications.
Participate in sales-related training.
Stay updated on new products, services, and general information.
Monitor competitor activities and develop new methods for acquiring accounts.
Effectively communicate key competencies, brand promise, and company products.
Train and advise customers on product terminology, features, and benefits.
Travel to various markets as directed or required by business needs.
Perform other related duties and responsibilities as assigned.

Requirements

Minimum of three (3) years of sales experience.
Demonstrated problem-solving and negotiation skills.
Bachelor's degree or equivalent experience.
Excellent oral and written communication skills in French and English.
Over five (5) years of sales experience in a tabletop company (preferred).
Working knowledge of commercial foodservice / HORECA industry needs (preferred).
Excellent formal presentation skills for small and large groups (preferred).
Experience managing large territories and diverse product lines (preferred).
Ability to travel independently to company headquarters and other locations for meetings.
Ability to sit for extended periods.
Frequently reach with hands and arms.
Occasionally stand, walk, and stoop.
Regularly lift and/or move up to 10 pounds.
Specific vision abilities required: close vision and ability to adjust focus.
Ability to work under pressure, with interruptions, and meet tight deadlines.
Independent judgment to propose, follow up on, and execute sales project directives.
Ability to effectively use database applications.
Ability to prioritize work, solve problems, and communicate effectively.
Ability to fluently exchange and write about ZF's various products/services and sell them to potential clients.
Ability to develop action plans for new client acquisition and existing client retention.
Ability to use Zwiesel Fortessa Americas' information system and programs.
Ability to communicate orally and in writing about Zwiesel Fortessa products and services with colleagues and clients.
Ability to interact effectively with colleagues to prioritize workflow, solicit help, and assist others in achieving company goals.

Skills

Sales
Problem-solving
Negotiation
Oral communication
Written communication
Presentation skills
Territory management
Customer relationship management
Order processing
Database application usage
Prioritization
Interpersonal skills

Location

Canada

Work Type

Full-time

Experience Level

Minimum 3 years sales experience
Over 5 years sales experience in tabletop (preferred)

Education Level

Bachelor's degree or equivalent experience

Salary/Compensations

CAD 50000 - CAD 50000

About the Company

Zwiesel Fortessa Americas LLC, formerly Fortessa Tableware Solutions, LLC, is a global leader in tableware and part of the Zwiesel Fortessa group.
Designs, develops, and markets high-quality tableware for over 30 years.
Products are used by top global hospitality professionals and favored for home entertaining.
Products are found in over 80% of Forbes Four and Five-Star rated hotels in North America.
Recognized for innovative design, industry-leading manufacturing standards, and commitment to customer service.
Passionate about values, staff, and products.
Values work-life balance, creativity, collaboration, and community impact.