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About the Role

Braze is seeking a Lead Product Manager to spearhead the Banners team, focusing on in-product messaging surfaces like Content Cards and Banners. This role involves driving adoption, enhancing creation intelligence with AI, and making these surfaces first-class programmable products. You will own technical product work at scale, define measurement standards, and partner with engineering and design to execute the product roadmap.

Responsibilities

Define and own the roadmap for Content Cards and Banners.
Partner with engineers and designers to execute the roadmap.
Own the commercial outcomes for the product area.
Establish and manage internal and external customer expectations.
Deeply understand the technology, business, customers, and market.
Build best-in-class infrastructure for products, prioritizing reliability, performance, and observability.
Partner across the division to build reusable capability instead of channel-specific implementations.

Requirements

8+ years of Product Management experience, including owning a product line at scale.
Strong communication, collaboration, organization, and persuasion skills.
A proactive, positive, can-do attitude.
Comfortable being technical, able to reason about client-side rendering, SDK integration, API design, and caching.
Ability to build rich user experiences and work closely with designers.
Data-driven by instinct, rigorous about baselines.
Customer-focused and commercially fluent.
Eagerness to learn and grow.

Skills

Product Management
Roadmap Definition
Cross-functional Collaboration
Commercial Acumen
Technical Judgment
Data Analysis
Customer Relationship Management
AI Features
In-product Messaging
Content Creation Flows
SDK Integration
API Design
Client-side Rendering
Caching

Location

United States

Work Type

Hybrid

Experience Level

Lead
8+ years of Product Management experience

Salary/Compensations

$169,000 - $266,000/year
OTE $188,000 - $296,000/year

Benefits

Equity grants of restricted stock (RSUs)
Comprehensive benefits
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Medical, dental, vision, life, and disability insurance
Fertility benefits
Equal paid parental leave
Professional development support
Yearly learning stipend
Curated in-office employee experience
Opportunities to give back to the community
Annual company-wide Volunteer Week
Donation matching
Employee Resource Groups

About the Company

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™
Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses.
Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement.
Braze operates at massive scale, collecting hundreds of billions of data points each month and sending billions of messages to end users daily.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts.
Braze was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was named a 2025 Best Companies To Work For by U.S. News & World Report.
Braze was named a 2025 America’s Greatest Companies by Newsweek.
Braze was named a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®.
Braze is proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

Equal Opportunity

Braze is an equal opportunity employer.
We strive to create equitable growth and opportunities inside and outside the organization.
We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran.
If you hesitate to apply for a role unless you meet 100% of the criteria, we encourage you to apply, as we’d love to meet you.