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About the Role

Merge is seeking a Senior Manager, GTM Systems to architect and build the revenue organization's infrastructure, including Salesforce and its integrations. This role involves designing and implementing systems for CPQ, deal desk, usage-based billing, and AI agents, with a focus on building durable, reliable solutions in a fast-paced AI and developer ecosystem.

Responsibilities

Own the architecture of Merge's GTM systems (Salesforce object model, automation, permissions, data quality, sandbox and release governance) and be accountable for their reliability.
Architect and ship net-new builds: CPQ and deal desk, quote-to-cash with Finance, and usage-based billing across product lines.
Build durable systems with validation, monitoring, and test coverage.
Own change management end to end, including project plans, enablement, legal and security intake, and documentation.
Own the GTM systems roadmap on a quarterly and annual horizon, aligning with GTM strategy.
Utilize AI as the default method for designing, building, and auditing systems, and ship production AI agents and automations.
Own the GTM vendor stack: evaluation, procurement, implementation, and renewal negotiation.
Develop documentation, permissioning, and tooling to enable the RevOps team to operate independently.

Requirements

5-8+ years in RevOps, business systems, or GTM engineering.
3+ years owning a Salesforce instance as its architect.
Experience running end-to-end change management on critical revenue systems (CRM, CPQ, billing, CS platform), including migration, enablement, and cutover without business interruption.
Hands-on quote-to-cash experience: CPQ evaluation or implementation, approval and rate-table design, and billing system integration with usage data.
Proficiency in building and solving with AI tools like Claude Code and agentic tooling.
Experience shipping AI agents and automations that run in production.
Ability to read, reason about, and verify AI-written code.
A bias toward durable automation with validation, monitoring, and tests.
Strong project and stakeholder management skills, including backward planning and proactive communication of risks.
Comfort operating in ambiguity, taking half-formed asks, and driving them to completion without constant management.

Skills

Salesforce architecture
CPQ
Deal Desk
Usage-based billing
Quote-to-cash
Change management
AI development
Agentic tooling
Claude Code
System design
Automation
Monitoring
Testing
Project management
Stakeholder management
Vendor management
Data warehouse
dbt
BI
Event-driven system design
Clay
n8n
Hosted orchestration platforms
Marketplace revenue
Partner-sourced revenue
Rev-share reporting

Location

Remote

Work Type

Full-time

Experience Level

Senior Manager

Salary/Compensations

$170,000-190,000

Benefits

Equity compensation package

About the Company

Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs, Fortune 500 organizations, and B2B SaaS companies.
Our platform offers three core products: Merge Unified (single API for hundreds of integrations), Merge Agent Handler (secure AI agent access to third-party tools), and Merge Gateway (control plane for AI in production).
Merge's enterprise-grade platform handles the entire integration lifecycle.
Thousands of companies trust Merge to accelerate product development, unblock sales, reduce customer churn, and save engineering resources.
We are a high-growth Series B company selling into a fast-moving AI and developer ecosystem.
RevOps operates as an internal product team, building the infrastructure the revenue organization depends on.