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Tailor your resume to this Social Care Navigator (Full Time $23.50/Hour) role.

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Tailor your resume to this Social Care Navigator (Full Time $23.50/Hour) role.

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About the Role

Catholic Charities of Onondaga County is dedicated to caring for those in need while promoting human development, collaboration, and the elimination of poverty and injustice. We believe that quality service begins with a passionate, motivated and hardworking workforce; a positive and caring work environment, and recognition for the challenging work our employees perform in service to others.

Responsibilities

• Conducting HRSN screenings, eligibility assessments, network navigation, and HRSN Care Management activities for Medicaid clients.
• Managing incoming referrals for screening and navigation to ensure successful and timely connections for community members.
• Managing Member consent and attestation as required throughout the engagement.
• Conducting HRSN screening using the Accountable Health Communities (AHC) screening tool to assess member HRSNs.
• Conducting eligibility assessments to determine Member eligibility for enhanced HRSN services and referring Members to eligible programs and services.
• Maintaining effective communication with internal team members, community members, and partner organizations.
• Documenting progress notes and action taken with each referral as detailed in funding source policy and procedure.
• Developing social care plans that include a summary of Enhanced HRSN Member needs, eligibility, and services to which they are referred.
• Ensuring referrals are acted upon by HRSN service providers within required timeframes and redirecting as necessary to support service connection.
• Updating the social care plan throughout service provision in collaboration with the Member and service provider.
• Confirming service delivery completion and that Member needs have been addressed satisfactorily and supporting the transition to additional resources.

Requirements

• Associate degree in health, social services, or related field preferred.
• Equivalent work experience in a related field may be considered in lieu of degree requirements.
• Minimum of 2 years related experience in a clinical, non-profit, or Managed-Care Organization (MCO) environment.
• Thorough working knowledge of local and regional public and private resources, including Social Security, Department of Social Service Adult Protective Unit, Income Assistance Unit and various other agencies and offices as needed.
• Valid N.Y.S. Driver’s License.
• Registered & Insured Vehicle.
• State Central Register Clearance.
• Mobility sufficient to drive to and participate in meetings at client’s homes and/or community facilities which may not meet Federal accessibility standards for disabled individuals.
• Manual dexterity sufficient to work with children/adults in a challenging and active environment.

Skills

• Intermediate computer skills
• Confidentiality
• Oral and written communication skills

Work Type

• Full Time

Experience Level

• 2 years related experience

Education Level

• Associate degree preferred

Salary/Compensations

• $23.50 per hour

Benefits

• Flexible Work Schedules
• Remitted Tuition
• Professional Development
• Competitive Pay and Work Life Benefits
• Professional Supervision and Coaching
• Recognition and Appreciation Programs
• Opportunities for Growth and Promotion

About the Company

• We believe that all people have infinite value and are worthy of our respect and compassion. Above all, we are committed to creating hope and transforming lives.

Equal Opportunity

• Catholic Charities is an Equal Opportunity Employer and is committed to building on our foundation of a diverse workforce; and fostering an inclusive environment that encourages the recruitment and engagement of a workforce that fully represents the community we serve. We do not discriminate against any employee or applicant on the basis of race (including traits historically associated with race), color, creed, sex/gender (including pregnancy), age, disability, religion, national origin, citizenship, military/veteran status, marital status, familial status, prior arrest/conviction record, sexual orientation, gender identity, gender expression, status of being transgender, ancestry, domestic violence victim status, predisposing genetic characteristics or carrier status, reproductive health decision making, or any other basis prohibited by law.