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About the Role
The Business Advisor provides one-on-one counseling and comprehensive assistance to small businesses, startups, and aspiring entrepreneurs, guiding them in areas including business formation, plan development, market research, and financials. The role also involves outreach, event participation, and leading training sessions, requiring strong organizational and relationship-building skills to manage a client caseload.
Responsibilities
- Provide one-on-one business counseling to clients.
- Guide clients on business formation and business plan development.
- Assist with market research and financial matters.
- Document client contacts and counseling notes in the CRM system.
- Respond to clients and external liaisons in a timely manner.
- Conduct weekly outreach within New York Congressional District 11.
- Lead and participate in SBDC-sponsored training sessions and events.
- Refer clients to outside providers when appropriate.
Requirements
- Bachelor's degree in business, management, finance, economics, or a related field required.
- At least three years of experience in private-sector business or a related public technical assistance environment.
- Strong customer service skills to identify client needs, troubleshoot issues, and provide solutions.
- Excellent written, oral, and interpersonal communication skills.
- Experience building and managing partnerships with external liaisons.
- Ability to maintain client confidentiality.
- Valid driver's license and personal vehicle required for daily client visits.
- Strong organizational and technical skills; detail-oriented.
- Proficiency with standard office computer programs, systems, and survey tools.
- Familiarity with Zoom and Microsoft Teams.
- Ability to work collaboratively while independently managing daily responsibilities.
- Availability to work some evenings and weekends.
- Knowledge of small businesses and the New York Congressional District 11 community.
Skills
- Customer service
- Communication (written, oral, interpersonal)
- Partnership management
- Client confidentiality
- Organization
- Technical skills
- Detail-oriented
- Computer proficiency
- Zoom
- Microsoft Teams
Location
- Staten Island, NY
Work Type
- Full-time
Experience Level
- 3+ years
Education Level
- Bachelor's degree
Salary/Compensations
- USD $25.00 - USD $28.37 /Hr.
About the Company
- The Staten Island SBDC provides one-on-one counseling and comprehensive small-business assistance to existing businesses, startups, and aspiring entrepreneurs.