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About the Role

The Statewide Intake (SWI) Program Specialist V performs advanced policy analysis, program evaluation, and policy development to support the implementation and continuous improvement of SWI policies, procedures, and operational practices within a rapidly changing environment.

Responsibilities

Researches and analyzes federal and state laws, regulations, legislation, and policy initiatives to assess impacts on agency programs, operations, compliance requirements, and service delivery.
Develops data-driven recommendations, policy proposals, reports, implementation plans, and other decision-support materials.
Collaborates with agency leadership, program staff, and internal and external stakeholders to gather information, evaluate policy impacts, identify issues, and develop solutions.
Assists in planning and coordinating policy implementation activities and monitors policy effectiveness.
Evaluates program performance and outcomes and recommends revisions and improvements.
Serves as a subject matter expert on assigned policy and legislative matters by providing technical assistance, consultation, training, and guidance.
Prepares reports, briefing materials, legislative responses, presentations, correspondence, and other communications for executive leadership and partner programs.
Represents the agency in meetings, committees, workgroups, and other forums related to policy development, implementation, and legislative initiatives.
Oversees, plans, and implements strategies to improve Statewide Intake policies and procedures.
Coordinates with other DFPS programs, state agencies, and pertinent external stakeholders to develop SWI policy and procedures.
Monitors and evaluates the implementation of policies and programs, ensuring alignment with strategic goals and providing actionable insights for continuous improvement.
Conducts policy research and analysis of federal and state laws, regulations, rules, legislation, policies, and guidance.
Gathers and analyzes data from various sources to assess their impact on agency programs and services.
Monitors and tracks relevant state and federal legislation to ensure alignment with agency policies and strategic goals.
Provides guidance and consultation to SWI staff of all levels, other DFPS staff, and external stakeholders as it pertains to SWI policies, procedures, and practices.
Creates and delivers appropriate job aids, training materials, and presentations for SWI intake specialists and supervisors.
Collects, organizes, analyzes, and prepares materials in response to requests for program information and reports.
Oversees and completes additional projects as assigned.

Requirements

Applicants selected for hire must pass a background check and if applicable a driver’s record check.
State of Texas employees are required to maintain the security and integrity of critical infrastructure.
Staff must be familiar with WCAG 2.1 AA and Section 508 to create accessible content.
Employees must provide documentation to DFPS to show their identity and authorization to work in the US.

Skills

Public policy analysis principles, methodologies, and best practices
State and federal legislative, regulatory, and policy development processes
Governmental structures, agency operations, and program administration
Federal and state laws, regulations, rules, and guidance affecting agency programs and services
Policy implementation, compliance monitoring, and program evaluation techniques
Research methods, data analysis, performance measurement, and quality improvement practices
Strategic planning and organizational decision-making processes
Policy research, analysis, and evaluation
Legislative analysis and impact assessment
Quantitative and qualitative data analysis
Critical thinking and problem-solving
Development of policy recommendations and implementation strategies
Report writing, policy brief development, and technical documentation
Oral communication, presentation, and public speaking
Stakeholder engagement and collaboration
Facilitation of meetings, workgroups, and policy discussions
Project coordination and management of multiple priorities
Policy interpretation and technical consultation
Use of computers and applicable software applications
Analyze complex laws, regulations, policies, and operational issues and determine their impact on agency programs.
Collect, organize, evaluate, and interpret data from multiple sources.
Develop evidence-based policy recommendations and alternative solutions.
Monitor and evaluate policy implementation and program effectiveness.
Identify risks, opportunities, trends, and areas for improvement.
Prepare concise reports, presentations, legislative materials, and executive briefings.
Communicate complex policy and operational information clearly to diverse audiences.
Provide technical assistance, training, and guidance on policy-related matters.
Collaborate effectively with leadership, staff, and internal and external stakeholders.
Manage multiple projects, priorities, and deadlines simultaneously.
Work independently, exercise sound judgment, and make informed recommendations.
Support strategic initiatives and align policy recommendations with agency goals and objectives.

Location

AUSTIN
Anywhere in the state of Texas

Work Type

Full time
Eligible for Telework

Experience Level

Advanced
Experience leading or managing others preferred
Graduate level studies in a relevant field preferred

Education Level

Graduate level degree

Salary/Compensations

$4,523.16 - $7,253.83 Monthly

Benefits

100% paid health insurance for employee, 50% paid for eligible family members
Retirement plans with lifetime monthly payments after five years of state service
Options to save with 401(k) and 457 plans
Paid vacation, holidays, and sick leave
Optional dental, vision, and life insurance at low rates
Flexible spending accounts for health and dependent care
Employee discounts on gym memberships, electronics, and entertainment
Public Service Loan Forgiveness eligibility

About the Company

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive.
DFPS is responsible for protecting the unprotected — children, elderly, and people with disabilities — from abuse, neglect, and exploitation.
DFPS accomplishes this responsibility by employing over 12,000 workers who live up to the agency's Mission, Vision, & Values in service to the 27 million citizens of Texas.

Equal Opportunity

In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability.