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About the Role
Morgan Properties is seeking an Assistant Community Manager to create memorable resident experiences and support smooth community operations, often across multiple sites. This role focuses on delivering outstanding resident experiences, attention to detail, and managing multiple priorities.
Responsibilities
- Serve as the primary point of contact for residents and visitors.
- Address resident needs with empathy and professionalism.
- Conduct community tours for walk-ins and scheduled appointments.
- Facilitate smooth move-in and move-out processes.
- Escalate resident concerns to leadership when necessary.
- Inspect homes prior to move-in to ensure quality standards.
- Identify and report maintenance or curb appeal issues during property walks.
- Assist in the planning and execution of resident events.
- Ensure adherence to safety standards and community policies.
- Maintain accurate and up-to-date resident records.
- Support the preparation of community reports.
- Perform assigned day-to-day administrative tasks.
Requirements
- 2+ years of experience in customer service or a related field.
- Excellent communication and interpersonal skills.
- Ability to problem-solve and maintain organization in a fast-paced environment.
- Possession of a valid driver's license.
- Willingness to drive between communities as needed.
Skills
- Customer service
- Communication
- Interpersonal skills
- Problem-solving
- Organization
- Attention to detail
Location
- Multiple sites
Work Type
- Full-time
Experience Level
- 2+ years
Salary/Compensations
- $24.00 - $27.00/ hour
Benefits
- 20% Apartment Rental Discount
- $300 Morgan Essentials – paid quarterly
- Renewal Commissions
- Education/Tuition Reimbursement
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- AD&D Insurance
- 401(k) Retirement Plan with Company Match
- Generous Paid Time Off
- 10 Holidays per Year
- Sick Leave
About the Company
- Established in 1985, Morgan Properties is a national real estate investment and management company.
- Headquartered in Conshohocken, Pennsylvania, with a corporate office in Rochester, New York.
- Pursues a diversified investment strategy focusing on multifamily equity investments, commercial mortgage-backed securities, preferred equity, and whole loans.
- Owns and manages a multifamily portfolio comprising over 110,000 units across more than 400 communities in 22 states.
- Consistently one of the largest owners of multifamily properties in the country.
- Has made investments in commercial mortgage-backed securities backed by over $40 billion in multifamily loans.
- Employs over 2,500 individuals.
- Prides itself on quick decision-making, strong capital relationships, and proven operational expertise.