Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Patient Services Representative role.
Rezi rewrites your resume against Grider Support Services LLC's job description. Free.
Tailor your resume to this Patient Services Representative role.
Rezi rewrites your resume against Grider Support Services LLC's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Patient Services Representative posting at Grider Support Services LLC — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Patient Services Representative posting at Grider Support Services LLC — free, in seconds.
About the Role
Premier Health Partners, PC, a partner of Erie County Medical Center (ECMC), seeks a patient-focused Patient Services Representative for its ambulatory team. This role is the first point of contact for patients, providing exceptional customer service and ensuring a smooth patient experience in a medical office setting.
Responsibilities
- Greet and check in patients, verify demographics, check insurance eligibility, and process payments.
- Answer and direct phone calls, addressing patient inquiries and redirecting urgent clinical matters.
- Schedule and manage patient appointments, including new, follow-up, rescheduling, and cancellations.
- Verify patient insurance information and process authorizations.
- Assist with patient registration and data entry.
- Maintain accurate patient records in EMR and paper files.
- Ensure patient confidentiality in compliance with HIPAA regulations.
- Participate in staff development and meetings.
- Provide excellent customer service with professionalism and strong interpersonal skills.
- Perform other duties assigned by management.
Requirements
- 1-2 years of experience with front desk operations, patient scheduling, phone handling, and customer service is strongly preferred.
Skills
- Electronic Medical Records (EMR) and other medical office software knowledge.
- Strong organizational and time management skills.
- Ability to prioritize tasks.
- Knowledge of medical terminology and basic healthcare procedures.
- Strong customer service skills.
- Professionalism and strong interpersonal skills.
Location
- 30 North Union Road Suite 101, Williamsville NY 14221
Work Type
- Full-Time
Experience Level
- 1-2 years
Education Level
- High School diploma or equivalency
Salary/Compensations
- $17.00-$20.00 per hour
Benefits
- Competitive salary and benefits package.
- Generous PTO.
- Paid holidays.
- Top-tier medical coverage with low premiums and full deductible coverage through an HRA.
- Dental insurance.
- Vision insurance.
- Life insurance.
- Great discounts.
About the Company
- Premier Health Partners, PC is a proud partner of Erie County Medical Center (ECMC) and is dedicated to providing high-quality patient-centered care to our community.
Equal Opportunity
- Premier Health Partners, PC is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status, or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.