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About the Role
As a Bodily Injury Claims Representative II, you will be responsible for the investigation, negotiation and resolution of complex claims. You will contribute to our client service culture through daily interactions with clients and by implementing innovative, client-centric solutions.
Responsibilities
- Investigating, interpreting coverage, negotiating and making decisions autonomously, to resolve complex bodily injury claims.
- Contacting claimants, clients, lawyers and witnesses in the investigation and resolution of claims.
- Coaching, training, and providing technical support to the claims team.
- Providing exceptional client service in accordance with our claims service and quality standards, with the view of enabling the organization to be the industry leader in client engagement.
Requirements
- Three years of claims or related business experience.
- A post-secondary degree or diploma.
- A Chartered Insurance Professional (CIP) designation.
- Provincial adjuster license(s) depending on the province of work.
- Currently holds or working towards Chartered Insurance Professional (CIP) designation is an asset.
- Subject to a Background check as a condition of employment.
Skills
- Influence change and commitment to continuous improvement.
- Leverage critical thinking skills to identify problems and proactively propose solutions.
- Strong communication skills.
- Effective team player who shares knowledge.
Location
- Canada
Work Type
- Hybrid
- Regular Full-Time
Experience Level
- 3 years of claims or related business experience
Education Level
- Post-secondary degree or diploma
- Chartered Insurance Professional (CIP) designation
Salary/Compensations
- $60,574.00 to $100,956.00 CAD
Benefits
- Training and development opportunities
- Flexible work options
- Paid time off
- Physical and mental health programs
- Supportive workplace culture
- Paid volunteer days
- Competitive salary and incentive programs
- Comprehensive total rewards package
- Group retirement savings plans
- Pension
- Health and wellness coverage
- Dental coverage
- Disability coverage
- Life coverage
- Mental health support
- Employee assistance program
About the Company
- CGIC is a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society.
- The Claims team aspires to create peace of mind for clients and communities.
- The national team of knowledgeable and trusted professionals serve clients with compassion.
- The company is passionate about continuous improvement and operates with high-integrity, motivated by the desire to do the right thing for clients.