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About the Role
Educational Alliance seeks an experienced Associate Director of Fitness & Athletics to provide leadership and oversight for Fitness and Athletic programming and operations at The 14th St Y. This role involves developing and expanding high-quality programs, increasing participation, and contributing to departmental revenue, while overseeing staff, budgets, safety, and the overall member experience.
Responsibilities
- Supervise daily operations of the Fitness Center.
- Develop, implement, and evaluate fitness and sports programs in partnership with the Senior Director of Member Services.
- Identify and execute opportunities to expand programming, increase member participation, and generate new revenue.
- Oversee the development and growth of sports including pickleball, basketball, and other sports programming.
- Plan, schedule, and evaluate Fitness and Athletics programs based on member needs and participation trends.
- Monitor program participation, revenue, expenses, and overall performance to identify opportunities for improvement.
- Support membership sales department in new member onboarding and coordinate personal training services and scheduling.
- Recruit, train, supervise, and evaluate personal trainers, instructors and fitness associates.
- Oversee the scheduling, management, maintenance, and repair of fitness equipment.
- Promote a welcoming, professional, and proactive member experience across all fitness services.
- Respond to member needs, questions, and concerns and ensure appropriate follow-up.
- Monitor adherence to customer service standards and guidelines.
- Collaborate with Facilities to maintain a safe environment and improve emergency and safety procedures.
- Serve as a Lead Manager for emergency response as needed; participate in emergency and safety trainings as needed.
- Work collaboratively with Membership, Sales, Operations, and other departments to strengthen member engagement and program participation and keep our facilities in good shape.
Requirements
- Bachelor’s degree or equivalent experience preferred.
- Current CPR certification required.
- Experience leading and creating fitness, wellness, sports, recreation, or community-center programs.
- Personal Training, Group Fitness, or related certifications preferred.
- Strong leadership, supervisory, organizational, and administrative skills.
- Experience recruiting, training, coaching, and evaluating staff.
- Experience developing and managing programs, preferably including revenue-generating programs.
- Strong customer service and member engagement skills.
- Knowledge of current fitness, wellness, sports, and recreation trends.
- Knowledge of fitness equipment and facility operations.
- Excellent communication and interpersonal skills.
- Ability to work effectively in an active fitness environment and respond appropriately to emergencies.
Skills
- Leadership
- Supervisory
- Organizational
- Administrative
- Customer Service
- Member Engagement
- Communication
- Interpersonal Skills
- Fitness Program Development
- Athletic Program Development
- Budget Management
- Staff Training
- Staff Supervision
- Staff Evaluation
- Revenue Generation
- Emergency Response
Location
- New York
Work Type
- Full-time
Experience Level
- Experienced
Education Level
- Bachelor's degree or equivalent experience preferred
Salary/Compensations
- Competitive Salary
Benefits
- Generous PTO Policy
- Competitive Salary
- Medical, Dental & Vision
- Pension Plan
- 403(b) Retirement Plans
- Discount Perks for Movies, Broadway Shows, Amusement Parks, etc.
- Free Gym Membership to our MCC Fitness & 14th St Y Gym
- Discounts to programs at Educational Alliance
- Tuition Reimbursement
- Employee Referral Reward
About the Company
- Educational Alliance is a 127-year-old New York institution that serves New Yorkers from all walks of life, believing that arts and culture, education, health and wellness, and social services can help lay the foundation for a better life.
- The 14th Street Y is a vibrant Jewish community center located in Downtown Manhattan, offering high-quality programs in arts and culture, early childhood education, summer camps, fitness and aquatics, Jewish life, and older adult services.
Equal Opportunity
- Educational Alliance is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, marital status, disability status, veteran status, or any other characteristic protected by applicable federal, state, or local law.