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About the Role
This is a highly relational, strategic and consultative business development and account management role focused on building credibility with employers, insurers, disability management teams, occupational health stakeholders, unions, professional associations, and other third-party referrers across Canada. Success in this role comes from becoming a trusted and knowledgeable partner — someone organizations can turn to when employees or clients need specialized inpatient treatment.
Responsibilities
- Personally build and maintain strong referral relationships with employers, insurers, third-party administrators, and professional association referrers across your territory
- Become a trusted resource on Homewood Health Centre, Homewood Ravensview, and The Residence treatment programs, clinical approaches, admission pathways and organizational referral considerations
- Engage referral sources directly through ongoing outreach, meetings, education, presentations, networking and strategic account development
- Represent Homewood at employer, insurance, professional association and other third-party events across Canada
- Host onsite visits and facility tours that help partners better understand our programs, care teams, admissions process and client experience
- Identify opportunities to strengthen existing partnerships and develop new employer, insurer and third-party referral channels
- Work collaboratively with the inpatient facilities clinical, operational and admissions teams to support an exceptional referral and client experience
- Navigate sensitive and complex conversations with professionalism, empathy and sound judgment
- Develop and execute your own strategic territory and account plans informed by market trends, relationship insights and referral activity
- Monitor referral trends, partnership activity and market opportunities to support business growth and long-term relationship development
- Stay informed on trends and developments across workplace mental health, addiction treatment, disability management, insurance, employee benefits and employer-sponsored care in Canada
Requirements
- A consultative and relationship-driven approach focused on long-term partnership development rather than transactional sales
- Understanding of how employers, insurers and other third-parties refer to and fund inpatient treatment
- Understanding of Canadian workplace mental health, disability management, insurance, benefits, employee assistance or healthcare funding environments
- Experience in business development, account management, insurance, disability management, employee benefits, claims, occupational health
- Ability to build trust and credibility with employers, insurers, third-party referrers and senior organizational stakeholders
- Strong communication and presentation skills, including comfort speaking with executives, HR leaders, benefits consultants, insurers, case managers and professional referral partners
- Experience managing complex relationships and navigating sensitive situations with professionalism and discretion
- Strong organizational and territory management skills with the ability to work independently and strategically
- Ability to travel overnight regularly
- Comfort with networking and maintaining an active external presence
- Curiosity, emotional intelligence and a genuine interest in supporting access to inpatient mental health and addiction care
Location
- Canada
Work Type
- Full-time
About the Company
- Homewood Health is Canada’s largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders.
- Our organizational culture values service excellence, integrity, collaboration and innovation.
- Our people make a difference!
Equal Opportunity
- As an equal opportunity employer, Homewood Health is committed to employment accessibility, diversity, equity and inclusion.
- For this reason, we encourage applications from members of equity-seeking groups including women, racialized and indigenous communities, persons with disabilities, and persons of all sexual orientations and gender identities/expressions.