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About the Role
This position offers an excellent opportunity to begin your career path within Lineage, with potential for greater responsibilities and promotions. A career at Lineage involves learning about our business and how each team member contributes to satisfying customer requirements. You will help us grow and learn as we strive to be the best employer in our industry. We value your opinion and are committed to your development and engagement as we expand our business. Working at Lineage is energizing and enjoyable, with a focus on respect and care for our team members.
Responsibilities
- Process customer orders, track product availability, and handle customer inquiries.
- Invoice and verify accounts accurately and in a timely manner.
- Verify inbound receipts for accuracy.
- Develop and maintain customer relationships professionally.
- Generate customer reports as requested (e.g., weekly, monthly late/bill reports).
- Coordinate product availability and schedule daily shifts with the warehouse team.
- Coordinate with Operations on special client requests, including expediting when necessary.
- Serve as the first point of contact to resolve customer issues.
- Maintain and file documentation in an organized and comprehensive manner.
- Partner with Inventory and Operations to research inventory discrepancies and misplacements.
Requirements
- High School diploma or GED may be required.
- Excellent verbal and written communication skills; English proficiency may be required.
- Excellent organizational skills, including the ability to multi-task and prioritize workload.
- Proficient computer skills, including Microsoft Office Suite.
- May be required to lift a minimum of 20 lbs./9 kgs.; weight may be more dependent upon facility.
Skills
- Customer service
- Order processing
- Product availability tracking
- Issue resolution
- Invoicing
- Account verification
- Receipt verification
- Customer relationship management
- Report generation
- Inventory coordination
- Operations coordination
- Documentation management
- Inventory discrepancy research
- Microsoft Office Suite
Work Type
- 2nd Shift
Education Level
- High School diploma or GED
Salary/Compensations
- $20/hr
- $16.00 - $26.59
Benefits
- Medical insurance
- Dental insurance
- Basic life insurance
- Disability insurance
- 401k retirement plan
- Paid time off
- Annual bonus eligibility
- Minimum of 7 holidays
About the Company
- Lineage provides safe, stable, reliable work environments.
- We are committed to growing and learning on our journey to be the very best employer in our industry.
- We ask for your opinion and ensure we do our part to keep you developing and engaged as we grow our business.
- Working at Lineage is energizing and enjoyable.
- We value respect and care about our team members.
Equal Opportunity
- Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation.
- Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status under federal, state and local law.