Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Driver Supervisor role.
Rezi rewrites your resume against Greyhound Lines, Inc.'s job description. Free.
Tailor your resume to this Driver Supervisor role.
Rezi rewrites your resume against Greyhound Lines, Inc.'s job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Driver Supervisor posting at Greyhound Lines, Inc. — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Driver Supervisor posting at Greyhound Lines, Inc. — free, in seconds.
About the Role
The Driver Supervisor oversees a group of drivers, monitoring performance and dispatch. This role manages daily workforce functions, ensuring pool compliance, employee relations, driver retention, and safety performance. This leadership role is eligible for an annual 10% bonus.
Responsibilities
- Oversee 24/7/365 operations, including weekends and holidays.
- Conduct daily interactions with the driver workforce, including interviewing, selecting, training, and managing drivers.
- Ensure all personnel are trained and retrained according to operational procedures.
- Follow up with new drivers on their performance at scheduled intervals.
- Review manpower needs and ensure proper coverage, managing driver dispatch.
- Ensure drivers report to work on time and in complete uniform.
- Provide ongoing feedback to drivers on strengths and areas for improvement using DriveCam reporting and customer feedback.
- Investigate feedback regarding drivers and safe operational practices.
- Plan future book-offs and run change assignments.
- Ensure compliance with safety standards and all DOT and FMCSA regulations.
- Ensure all company standards for appearance, training, education, safety, and regulatory compliance are met by drivers.
- Verify drivers are properly credentialed to operate a commercial motor vehicle.
- Collaborate with HR to address personnel matters.
- Work with drivers to maintain good labor relations.
- Ensure adherence to the CBA for proper handling of the grievance process.
- Review electronic and/or paper DOT logs.
- Monitor on-time performance in real-time.
- Manage employee performance and determine appropriate disciplinary actions, including termination if necessary.
Requirements
- Bachelor's degree preferred.
- 1+ year in operations experience.
- Excellent leadership, communication, and interpersonal skills.
- Ability to analyze data, generate reports, and make data-driven decisions.
- Ability to exercise considerable diplomacy, judgment, and discretion in establishing and maintaining good working relationships with company and union officials.
- Safety and Workers Compensation experience preferred.
- Labor relations experience preferred.
- CBA experience preferred.
- Proficient in Microsoft Office, with emphasis on Excel, Windows applications, and e-mail.
Skills
- Leadership
- Communication
- Interpersonal skills
- Data analysis
- Report generation
- Data-driven decision making
- Diplomacy
- Judgment
- Discretion
- Microsoft Office
- Excel
- Windows applications
Location
- Onsite
Work Type
- Full-time
- Salaried
Experience Level
- 1+ year operations experience
Education Level
- Bachelor's degree preferred
Salary/Compensations
- USD $48,200.00 - USD $68,700.00 /Yr.
Benefits
- Competitive Medical, Vision, and Dental plans, including FSAs and Telemedicine support.
- 401k plans with up to 3% of matching contributions.
- 5 weeks of PTO, in addition to company holidays and 2 personal Floating Holidays.
- 8 weeks of 100% paid parental leave.
- Company-funded life insurance policy and supplemental life insurance options.
- Tuition reimbursement of up to $5,250 per year.
- Employee Assistance Program with 24/7 access to free over-the-phone counselling.
- Free travel for yourself and eligible dependents on FlixBus and Greyhound services.
About the Company
- Greyhound provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Equal Opportunity
- Greyhound provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.