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About the Role
The Store Sales Manager will lead store teams in driving sales, brand loyalty, and customer service, while also recruiting and developing retail talent. This role holds full accountability for the store's financial results and is responsible for building a high-performing team dedicated to achieving results and supporting brand strategies.
Responsibilities
- Drive results by recruiting and developing high performing teams using all available resources to interview, hire, and retain top talent for key store and district positions.
- Fuel the growth of the business by developing future leaders for the internal pipeline and identifying and networking with external talent to contribute to a solid talent succession plan.
- Create and maintain a diverse, high-performing team through consistent selection, development, and motivation.
- Effectively communicate goals and monitor the team's progress against key business metrics.
- Coach, mentor, and oversee overall direction of accountabilities to meet store and company goals.
- Assess performance and provide appropriate feedback or action within the performance management cycle to ensure consistent performance.
- Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor.
- Motivate and inspire associates to build brand loyalty and create a positive store environment for both internal and external customers.
- Serve as a positive role model for others in driving and maintaining high standards throughout the store while ensuring the integrity of the brand.
- Represent the company in a professional and positive manner.
- Create and manage scheduling to maximize staffing to effectively meet business needs and drive store profitability while leveraging payroll.
- Train associates and monitor compliance to all company standard operating procedures (SOPs).
- Direct the planning and execution of floor sets efficiently, following Brand guidelines and encouraging collaboration.
- Drive an exceptional shopping experience and store sales results by influencing associate behaviors through the Leader on Duty (LOD) program.
- Manage company standards of merchandise presentation, signage, and display.
- Protect company assets by ensuring adherence to all Loss Prevention procedures.
Requirements
- High school diploma or equivalent; Bachelor’s degree preferred.
- 5+ years of experience as a specialty retail store manager in relevant traffic, volume, and unit intensity.
Skills
- Excellent customer engagement, talent development, visual presentation, and operational skills.
- Strategic mindset.
- Proven track record of selecting high-performing talent.
- Effective communication, including facilitation and presentation of programs, processes, and concepts.
- Ability to inspire and motivate store team.
- Ability to understand and interpret moderately complex financial reports.
- Broad knowledge of retail landscape.
- Ability to plan and execute strategies.
- Adaptable and flexible to changing priorities.
- Excellent time management, planning, and organization skills.
- Fiscally responsible.
- Proficient in Microsoft Office.
- Ability to adapt to and learn internal applications.
- Ability to work a flexible schedule, including weekends and evening shifts, to meet business needs.
- Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs.
Location
- Horseheads, New York
Work Type
- Full-time
Experience Level
- 5+ years of experience as a specialty retail store manager
Education Level
- High school diploma or equivalent
- Bachelor’s degree preferred
Salary/Compensations
- $62,353.20 - $68,300.00 Salary
About the Company
- The Children's Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment.
Equal Opportunity
- The Children's Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment.